Specialist, Enterprise Business Services
About The Position
The Specialist, Enterprise Business Services, plays a critical role in supporting business areas through data analysis, compliance management, and customer service resolution. This position ensures adherence to local, state, and federal regulations while managing payroll processes. The role involves collaborating with internal and external partners to resolve complex issues, maintaining system security and access, and contributing to continuous improvement initiatives. The Specialist fosters strong relationships, communicates effectively, and upholds the highest standards of integrity and professionalism to support organizational objectives and enhance operational excellence. The Report Team plays a crucial role in ensuring payroll accuracy and regulatory compliance by auditing payroll and control reports each cycle. They identify and resolve payroll issues, supporting corrective actions that protect associates and the company. Collaborating across departments, the team maintains high standards in compliance and payroll processes while delivering excellent customer service. Their thorough reviews and clear communication uphold payroll integrity and contribute to seamless business operations. Committed to precision and teamwork, the team supports organizational goals through diligent compliance and effective payroll management.
Requirements
- Proven experience in managing compliance with local, state, and federal regulations within a business environment.
- Strong analytical skills to interpret data and translate findings into actionable business recommendations.
- Expertise in resolving complex payroll inquiries and providing education.
- Ability to manage escalated customer service issues with professionalism and effective communication.
- Demonstrated commitment to ethical standards, integrity, and fostering positive collaborative relationships.
- Adaptability to change, continuous improvement mindset, and effective prioritization of tasks to meet deadlines.
Nice To Haves
- Benefits, Customer Service, Microsoft Office
- Bachelors: Finance, Bachelors: Information Technology, Bachelors: Mathematics
Responsibilities
- Support business areas by analyzing initiatives, interpreting data, and providing recommendations aligned with objectives.
- Manage compliance with applicable laws, regulations, and company policies through monitoring and implementing action plans.
- Handle escalated customer service issues, providing education and support.
- Maintain confidentiality of sensitive information.
- Collaborate with stakeholders to prioritize tasks, communicate progress, and drive continuous improvement.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
