Specialist, Enterprise Business Services

Walmart•Bentonville, AR

1d•$19 - $35•Onsite

About The Position

The Specialist, Enterprise Business Services supports business areas by analyzing initiatives, interpreting data, and providing strategic recommendations aligned with organizational goals. This role ensures compliance with applicable laws, regulations, and company policies while managing complex benefits administration and customer service issues. The specialist coordinates technical support, system access, and equipment requests, collaborating with internal and external partners to resolve challenges. By maintaining confidentiality and promoting operational excellence, this position contributes to a positive work environment and supports continuous improvement efforts across enterprise business functions. The Enterprise Business Services team plays a vital role in supporting business objectives through data analysis, regulatory compliance, and benefits administration. The team collaborates closely with leadership, third-party administrators, and internal partners to resolve complex issues and improve processes. Members ensure adherence to local, state, and federal regulations while maintaining confidentiality and accuracy. The team values strong communication, organizational skills, and adaptability to change. By managing customer interactions and supporting compliance efforts, the team contributes to efficient operations and a positive experience for all stakeholders.

Requirements

Proven experience managing compliance with local, state, and federal regulations and company policies.
Strong analytical skills to interpret data and translate findings into actionable business recommendations.
Expertise in benefits administration, including resolving complex benefits inquiries and providing education.
Ability to manage escalated customer service issues with professionalism and effective communication.
Proficiency in coordinating with multiple stakeholders, including vendors and internal teams, to resolve complex challenges.
Experience supporting technical equipment, software, and network requests to maintain operational efficiency.
Commitment to maintaining confidentiality and adhering to ethical standards in all business practices.
Benefits, Customer Service, Microsoft Office
Bachelors: Finance, Bachelors: Information Technology, Bachelors: Mathematics

Responsibilities

Support business area strategies by analyzing initiatives, interpreting data, and providing aligned recommendations.
Manage compliance with applicable laws, regulations, and company policies through monitoring and implementing action plans.
Handle escalated customer service issues, providing benefits education, technical support, and resolving complex inquiries.
Coordinate equipment, software, and network requests, ensuring timely maintenance and user support.
Administer security access protocols, perform validations, and maintain confidentiality of sensitive information.
Collaborate with stakeholders to prioritize tasks, communicate progress, and identify improvement opportunities.
Uphold company policies and ethical standards while fostering positive relationships and continuous development.