Specialist Emergency Management

Regional Municipality of Peel

2d•Hybrid

About The Position

The Specialist Emergency Management provides expert emergency management guidance and advice to support the development and implementation of the Long Term Care Emergency Management Program and the Health Services Department’s state of emergency readiness. Reporting to the Manager, Facilities, Operations and Maintenance, the position works directly with the Senior Services team. It is based at 10 Peel Centre Drive in Brampton, Ontario, with occasional travel to long-term care homes. The role follows a hybrid work arrangement with at least two on-site days per week, which may increase according to operational needs; off-site work must be within Ontario. The position is 35 hours per week, with job-based flexible hours and support for emergency response outside regular hours, including weekends and statutory holidays, as assigned. The Specialist researches emergency management practices, environmental developments, legislation and standards; advises on regulatory compliance; develops recommendations, plans, training and exercise schedules; and collaborates with internal and external stakeholders. The role provides subject-matter expertise and functional direction during emergency events, supports business continuity and recovery planning, coordinates training and exercises, and contributes to continuous improvement of emergency management programs. The position may act on behalf of the Manager when designated.

Requirements

Post-secondary degree in Health Administration or a related discipline in Disaster and Emergency Management.
At least 5 years of experience in an emergency management role.
Successful completion of Basic Emergency Management and/or Incident Management courses from a provincial or territorial agency.
Demonstrated knowledge of emergency management program development, applicable legislation and industry standards, emergency exercise initiatives, and current emergency management practices.
Understanding of customer service principles and the importance of effective communications.
Knowledge of long-term care services and programs provided by Regional municipalities.
Knowledge of the Fixing Long Term Care Act and other relevant long-term care legislation.
Experience in business continuity planning.
Ability to perform program evaluations and make recommendations to enhance operations.
Ability to work outside normal business hours as required.
Previous experience managing projects and working across a wide range of programs and services.
Strong research, analytical and problem-solving skills.
Ability to prioritize and organize workload and work independently.
Valid Class G driver’s licence and ownership of, or access to, a vehicle.
Excellent oral communication skills.
Professional-level presentation, report writing, research, analytical and project management skills.
Computer literacy in a Windows environment, including Microsoft Word, Excel, PowerPoint, Project and Visio.

Responsibilities

Research emergency management environments, best practices, guidance documents, existing plans and exercise reports, including emerging health trends.
Research developments in emergency management practices and recommend improvements, including changes related to federal and provincial legislative requirements and standards.
Collaborate with clients to ensure the Long Term Care division meets the mandatory requirements of the Fixing Long Term Care Act and Ontario Regulations.
Prepare reports and recommendations addressing issues and opportunities in Health Services emergency preparedness, training and education.
Develop annual and multi-year training and exercise schedules in consultation with clients.
Act as the key Senior Services emergency management expert for departmental or Regional programs, as appropriate.
Maintain strategic relationships with external agencies in the Health Services emergency management profession and recommend program enhancements.
Collaborate with internal and external stakeholders to support a unified emergency response infrastructure, including training, exercises and plans.
Attend conferences and participate in stakeholder organization committees and task forces as requested by the Manager.
Prepare delivery of approved Senior Services training and coordinate relevant Incident Management System training for Senior Services staff.
Manage on-site tasks during emergency management exercises and prepare post-exercise reports.
Collaborate with staff designated as emergency management liaisons.
Interpret emergency management situations for clients and resolve difficult or highly sensitive complaints verbally or in writing.
Engage clients to review and update Senior Services business continuity and recovery plans as requested.
Advise on the development and maintenance of Department business continuity plans, Incident Management System training, emergency contact procedures, and operational policies and procedures.
Use project management principles to plan and execute projects involving multiple staff and disciplines.
Ensure Long Term Care Home-specific emergency plans meet regulations and are regularly updated.
Act on behalf of the Manager when designated and represent the Manager at internal and external meetings and conferences.
Provide functional direction and oversight as a subject-matter expert during emergency events to help deliver emergency services, maintain existing services and restore stable operations.
Support emergency response after regular working hours, on weekends and statutory holidays as assigned.
Collaborate with other Regional Emergency Management partners and perform other duties assigned to meet departmental and corporate objectives.