Emergency Management Specialist

Yale New Haven Health•New London, CT

About The Position

The Emergency Management Specialist reports to the System Manager of Emergency Preparedness and Response and works collaboratively with stakeholders across YNHHS, Yale University, and local, state, and federal agencies. Under the manager’s direction, the specialist collaborates on or leads activities related to the management and coordination of emergency preparedness, facilitates preparedness-improvement projects, and provides education and orientation to help stakeholders identify needs. The position serves as a primary resource to an assigned delivery network and supports the wider system as needed. Work is conducted collaboratively to support the organization’s mission, vision, values, and strategic goals. The role works in administrative-office and warehouse environments and requires travel to off-site locations, local hospitals, and ambulatory sites. Flexible hours may be required, including evenings and weekends, and long or irregular hours may be necessary during events. Physical duties include walking, sitting, standing, lifting equipment, operating computers and other technology, driving various vehicles, lifting at least 20 pounds to shoulder height, and pushing or pulling 75 pounds.

Requirements

  • Bachelor’s degree in Emergency Management or a related field.
  • At least one year of experience in the emergency management field.
  • Knowledge of healthcare and emergency preparedness.
  • Ability to develop and maintain working relationships with hospitals, healthcare organizations, and governmental and nongovernmental agencies at local, state, and national levels.
  • Must obtain certification at all levels (100, 200, 300, 700, and 800) of the National Incident Management System and FEMA Incident Command Center within one year of hire.
  • Ability to work in a diverse, dynamic environment with a variety of stakeholders.
  • Effective communication, administration, and personnel management skills.
  • Ability to set and implement priorities, manage tasks and programs, and evaluate performance.
  • Detail-oriented, efficient, and possesses strong verbal, written, and interpersonal skills.
  • Ability to handle multiple high-profile projects in a fast-paced environment and meet deadlines.
  • Ability to work in a team environment and demonstrate flexibility, self-motivation, and adaptability.
  • Proficiency in MS Office.
  • Ability to work flexible hours, including evenings and weekends, and long or irregular hours during events.
  • Ability to lift at least 20 pounds to shoulder height and push or pull 75 pounds.
  • Intact sense of sight and hearing.
  • Ability to drive various vehicles in numerous situations and for varying periods.

Responsibilities

  • Assist with planning and implementing program evaluation; create drill timelines and ensure after-action reports are filed promptly.
  • Provide routine instruction and training on evacuation equipment, hazmat and high-impact-pathogen PPE, and other education programs.
  • Maintain the online inventory management system.
  • Maintain in-depth knowledge of emergency management equipment, including evacuation equipment, portable radios, and PAPRs.
  • Coordinate operational responses, including facilitating HICS calls, for the assigned delivery network and provide system-wide backup as assigned.
  • For HICS calls, ensure an SBAR is available, complete roll call and the designated event template, facilitate the call, and ensure participants follow the established process.
  • Coordinate development of after-action reports for the assigned delivery network and as requested by the manager.
  • Support the manager in developing and executing plans, procedures, and guidelines for disaster recovery-cycle elements during actual events, including emergency management and business continuity plans and facility hazard vulnerability analyses.
  • Collaborate with the manager to identify opportunities to standardize plans, procedures, guidelines, and processes across the system.
  • Develop and present routine performance and progress reports for the assigned delivery network and committees as requested, using established templates for agendas and other documents.
  • Collaborate with internal and external stakeholders on initiatives and participate in meetings as assigned by the system manager.
  • Round on units individually or with the EOC team to provide emergency-preparedness awareness and education.
  • Review and maintain plans according to specified schedules, including annual schedules, and ensure established timelines are met.
  • Provide education as assigned.
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