Specialist, DOT Compliance

Allegiant•Las Vegas, NV

3d•$45,000 - $60,000•Onsite

About The Position

This position is responsible for providing ongoing support to the Department of Transportation (DOT) Compliance Manager as it relates to the proper handling of DOT cases/inquiries. Allegiant as a national air carrier is deemed an essential service provider during declared national and state emergencies. Team Members will be required to report to their assigned trip or work location during national and state emergencies unless prohibited by local, state or federal order.

Requirements

Combination of Education and Experience will be considered.
Must be authorized to work in the US as defined by the Immigration Act of 1986.
Must pass a Criminal Background Check.
High School Diploma or equivalent; College Degree preferred
Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry
Excellent reading and writing skills
Must be at least 18 years of age
Must possess a valid driver’s license
Able to attend required training
Computer proficient; MS Office products
Proper telephone etiquette
Schedule flexibility; able to work any day as business demands to ensure regulatory compliance
The ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.

Responsibilities

Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response
Drafts written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance
Record, track and asses DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance
Provides ongoing support to the Manager of DOT Compliance
Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
Provides support for schedule change functions
Able to assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquires and continued process improvements
Other duties as assigned