Specialist, DOT Compliance

Allegiant • Las Vegas, NV

1d • Onsite

About The Position

This position is responsible for providing ongoing support to the Department of Transportation (DOT) Compliance Manager as it relates to the proper handling of DOT cases/inquiries.

Requirements

• Combination of Education and Experience will be considered.
• Must be authorized to work in the US as defined by the Immigration Act of 1986.
• Must pass a Criminal Background Check.
• High School Diploma or equivalent; College Degree preferred
• Minimum two (2) years previous Customer Care/relations experience, preferably in the airline industry
• Must be at least 18 years of age
• Must possess a valid driver’s license
• Able to attend required training
• Computer proficient; MS Office products
• Proper telephone etiquette
• The ability to read, write, and speak English in order to receive and understand instructions, directives, and ensure safety, as well as the ability to interact with customers, is a requirement of the job.

Nice To Haves

• Excellent reading and writing skills
• Schedule flexibility; able to work any day as business demands to ensure regulatory compliance

Responsibilities

• Investigate, research, and analyze DOT inquiries which may include obtaining statements, itineraries and reports from relevant parties in order to produce the most thorough response
• Drafts written responses in a timely manner to DOT ensuring Allegiant is within regulatory compliance
• Record, track and asses DOT inquiries, including complaints related to the ACAA (part 382), according to Allegiant Air policies and procedures while ensuring regulatory compliance
• Provides ongoing support to the Manager of DOT Compliance
• Coordinate, provide training, and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental and local training issues
• Provides support for schedule change functions
• Able to assist with employee education in areas of opportunity found throughout Allegiant for the purpose of reducing DOT inquires and continued process improvements
• Other duties as assigned

Benefits

• Profit Sharing
• Medical/Dental/Vision/Life/ Disability Insurance
• Medical Travel Reimbursement
• Legal, Identity and Pet Insurance
• 401K with an employer match
• Employee Stock Purchase Plan
• Employee Assistance Program
• Flight Benefits
• Paid vacation, holidays, and sick time
• Sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED