Specialist - Document Management

Indiana University Health System • Carmel, IN

1d

About The Position

Indiana University Health is seeking individuals who embody values of excellence, compassion, teamwork, and purpose to join their Quality and Patient Safety team in the role of Specialist-Document Management. This role provides comprehensive support for IU Health's document management program, executing standard, enterprise-wide processes for the creation, revision, approval, and storage of all documents within a single-source repository. This position is vital to increasing the quality, safety, and reliability of clinical and operational processes across all IU Health facilities. The Specialist will deliver education and guidance on document management principles to team members, leaders, and providers within their region and across the broader organization. Additionally, this position assists with team planning, execution, and workflow monitoring, leveraging critical thinking skills to assess operational needs, gather stakeholder input, and propose enhanced, efficient approval processes. Throughout all responsibilities, the Specialist ensures customer-centered support and professionalism while actively promoting program adherence.

Requirements

• 3-5 years experience in project coordination/facilitation required.
• 1-3 years experience in working with clinical and or business process flow improvements.
• Experience exhibiting professional judgment and diplomacy in handling unexpected problems and frequent interruptions is required.
• Requires basic proficiency in Microsoft Office 365 (Word, PowerPoint, Excel, SharePoint, Teams).
• Bachelor's degree in related field or equivalent years of experience required.
• Clinical license and/or other certifications may be required per unit/department specialty according to patient care policies.

Nice To Haves

• Experience with matrix organization and complex work environment a plus.

Responsibilities

• Provides comprehensive support for IU Health's document management program.
• Executes standard, enterprise-wide processes for the creation, revision, approval, and storage of all documents within a single-source repository.
• Delivers education and guidance on document management principles to team members, leaders, and providers within their region and across the broader organization.
• Assists with team planning, execution, and workflow monitoring.
• Leverages critical thinking skills to assess operational needs, gather stakeholder input, and propose enhanced, efficient approval processes.
• Ensures customer-centered support and professionalism while actively promoting program adherence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level