Document Specialist

Freshfields Bruckhaus Deringer • Raleigh, NC

2d

About The Position

Freshfields is a global law firm with a long-standing track record of successfully supporting the world’s leading national and multinational corporations, financial institutions, and governments on ground-breaking and business critical mandates. At Freshfields we seek to create a better future for our clients, our people and the communities in which we work. Our global teams bring together individuals with different experiences, skills and strengths in a culture where we support all to belong, engage and excel.

Requirements

• Previous document production experience in a legal environment or advanced Microsoft Word skills in a document production role in other sectors.
• Must possess the confidence and motivation to challenge and improve the way that work is done.
• Advanced level of skill in all MS Office packages
• Proven experience of leading project teams
• Proven problem solving and trouble shooting skills
• Flexible and proactive approach
• Committed to personal development
• Proven ability to work well in teams and with stakeholders at every level
• Proven resilience and the ability to remain calm under pressure
• Strong communication skills both written and oral
• An inherent drive for professional and personal development
• A positive and enthusiastic attitude
• Proven independence and maturity in decision making
• Excellent customer service skills
• Experience of working in an environment with a focus on continuous improvement

Nice To Haves

• Foreign language speakers are desirable

Responsibilities

• Produce all work to the highest standards of accuracy within strict deadlines, including Creating, formatting and updating a wide range of complex documents, reports, spreadsheets and presentations, adhering to the house-style and utilizing the appropriate tools to ensure efficiency and accuracy.
• Transcribing audio files accurately and efficiently demonstrating solid typing skills
• Converting documents across various packages into house-style, using firm templates, styles and schemes.
• Troubleshooting textual, graphic and printing issues across all packages.
• Accurately interpreting complex fee earner briefs and producing documents within the required timescales, seeking clarification when necessary.
• Supporting creative presentation requests in PowerPoint using template guidelines where appropriate.
• Proofreading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard.
• Ensuring all edits have been inserted and make logical and grammatical sense.
• Adhering to working practices for the function.
• Ensuring own technical skills are maintained and updated, including developing extensive knowledge of the firm’s global document templates.
• Troubleshooting document technical issues including using clean-up software such as DocXTool and performs “health checks” on documents as required.
• Assists fee earners and other internal clients with technical queries in all relevant packages by telephone, proxy services or email.
• Assisting in non-document production administration tasks, by exception, when workloads are high across the whole team/service.
• Demonstrating a proactive approach to ensure fee earners and internal clients’ requirements are met, liaising with other functions to support fee earner requirements where necessary eg Freshfields Hub, Design function.
• Supporting workflow processes including booking work and negotiating deadlines as required and works collaboratively with workflow coordinator roles across locations.
• Proactively providing support to other Document Specialists across the global network to ensure that peaks and troughs of demand are managed.
• Promoting effective work practices.
• Supporting team quality check processes as well as checking own work.

Benefits

• Reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed