Specialist, Compliance and Clinical Placement

Arizona State University•Phoenix, AZ

6d•Hybrid

About The Position

Connects students to a variety of academic, professional, and personal support services to enhance their academic skills and increase persistence and graduation rates. Under supervision of the Manager of Compliance and Clinical Placement, the Specialist supports the centralized compliance and clinical placement initiatives in the Edson College of Nursing and Health Innovation.

Requirements

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Knowledge of principles, practices and procedures related to compliance, clinical placement, and student services.
Demonstrated knowledge of basic project management and organizational practices.
Skill in performing detailed and complex numerical computations and reports, including analysis and evaluation of budgets, planning and other management information systems.
Skill in designing and delivering informational and presentation materials.
Skill in developing and conducting group presentations targeted to diverse programming.
Skill in establishing and maintaining effective working relationships.
Skill in preparing detailed reports on a timely basis.
Use computers effectively - including inputting, reviewing, retrieving information, extended periods of viewing screen, and using mouse and keyboard.
Ability to use calculator, telephone, computer (monitor, keyboard, and mouse), printer, fax, and copier.
Use of basic math and a calculator.
Demonstrated knowledge of functionality of CRM programs and higher education student information systems.
Demonstrated knowledge of the principles, practices, methods and techniques of customer service.
Ability to clearly communicate to perform essential functions.
Experience working collaboratively across various departments.
Experience in establishing and maintaining effective working relationships with internal and external clients.
Ability to professionally represent department/programs.
Demonstrated experience of providing service to students and/or customers.
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.
Required to stand for varying lengths of time and walk (moderate) distances to perform work.
Work in an office setting and use office equipment (i.e. printers, copiers, and phones).
Use of computer equipment and software.

Nice To Haves

Evidence of a Masters degree in higher education, student personnel administration, education, nursing/health, or closely related field.

Responsibilities

Monitors student and faculty compliance for select Edson College programs (prelicensure, MS Nursing, and internships) across multiple platforms (Complio, MyClinicalExchange, NURSYS).
Ensures full compliance throughout the student and faculty lifecycle, including onboarding and throughout the duration of enrollment for students and employment for faculty.
Compliance varies by program (immunization tracker, background check, drug screen, etc.), but includes all compliance with health and safety requirements.
Proactively communicates with students and faculty regarding compliance issues, such as non-compliant background checks, non-passing drug screens or missing documentation.
Responds to all student and faculty communications regarding compliance.
Ensures adherence to all clinical compliance deadlines and communicates those deadlines to students, faculty and other stakeholders.
Escalates requests for extensions and exceptions to the compliance requirements to manager.
Develops student and faculty-facing resources (e.g., documents, videos, presentations) to guide the compliance process.
Supports faculty and staff regarding compliance questions and provides ongoing support and training to ensure compliance across all programs.
Collaborates with program faculty and staff to align compliance requirements with clinical agency requirements, optimizing process and ensuring compliance across all programs.
Monitors student compliance requirements from all clinical partners and regulatory bodies to identify changes and ensure integrity of the compliance process.
Ensures compliance concerns do not interfere with program enrollment or faculty teaching assignments.
Maintains compliance-related policies in official college documents (college policies, program handbooks, templates, etc.).
Makes recommendations for changes to improve and streamline the compliance experience for students, faculty and staff; gather input from key stakeholders and implement agreed upon Improvements.
Supports MS Nursing and prelicensure nursing students by coordinating and managing clinical placements, which includes: Maintaining strong relationships with clinical partners, attending meetings, and ensuring all placement requirements and timelines are met.
Reviewing and updating detailed clinical schedules and databases to align with program needs, student accommodations, and assessment dates.
Proactively communicating with students, internal teams and external partners regarding placements and scheduling conflicts.
Representing the clinical placement team at events and ensures clear communication with students and faculty about placement logistics and changes.
Supports Nursys, state authorization, internship, and professional licensure initiatives, as needed and directed by manager.
Develops and provides training on clinical placement, compliance and compliance systems, as needed.
Monitors student staff activities supporting compliance and clinical placement activities.
Ensures goals and objectives of the team are met.
Prepares data and reports, as needed, to support responsibilities.
Supports other initiatives as needed of the student success team.
Attends in-person orientation and welcome events to support the work of the student success team and the overall student success initiatives unit.
Provides in-office coverage to support the coverage needs of the overall student success initiatives unit.
Analyze and report results of tests conducted.
Deliver presentations.
Initiate confidential correspondence on behalf of the director.
Maintain databases and develop reports.
Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
Schedule appointments and maintain calendar for director.
Work both independently and within a complex structured team.