Specialist, Clinical Programs, Performance and Accountability

Ontario Health • Toronto, ON

7d • Onsite

About The Position

Working as system partners, the Sector Capacity and Performance Portfolio enables Ontario’s health care system to deliver high-quality, equitable care by developing funding policy, managing funding and non-funding agreements, advancing performance management practices, and strengthening collaboration between Ontario Health’s provincial office, regional teams, Regional Cancer Programs, and health system partners.
The Performance and Accountability department leads Ontario Health’s accountability and performance processes and serves as a key liaison to regional partners across priority service areas, including Regional Cancer Programs. The team supports system improvement by aligning funding, agreements, performance monitoring, and stakeholder engagement with Ontario Health’s broader goals.
The department develops, issues, and manages funding agreements with hospitals and other health care facilities across Ontario, supporting more than $3.5B in funding. Working closely with Clinical Programs, Finance, Legal, Privacy, Analytics, Informatics, regional teams, and external partners, the team also supports data sharing and other non-funding agreements, contract management, and the implementation of innovative funding models grounded in evidence-based practice.
This is an exciting opportunity for a collaborative, detail-oriented professional to apply communications, stakeholder engagement, strategic thinking, analysis, and project coordination skills to work that improves timely, equitable access to care for Ontarians. The Specialist, Clinical Programs, Performance and Accountability will coordinate with internal and external partners, support funding and agreement processes, contribute to performance and accountability activities, and work with a high degree of autonomy as part of a dynamic provincial team.

Requirements

• An undergraduate degree in an appropriate discipline (e.g., Health Sciences, Health Services Research, Health Administration, Business Administration, etc.) or equivalent combination of education and experience.
• Three years of related experience in a healthcare environment (five years preferred).
• Prior healthcare experience or a demonstrated interest in healthcare is considered an asset.
• Previous work experience in a coordinator or administrative role is considered an asset.
• Proficiency in the Microsoft Office suite including Word, Excel, and PowerPoint (experience with SharePoint and Teams is valuable); ability to learn new software skills quickly.
• Superior attention to detail, organization, and time management skills.
• Excellent written and verbal communication and documentation skills, including the ability to prepare reports, briefing notes, meeting minutes, presentations, and letters.
• Proven ability to develop relationships, excellent interpersonal skills and ability to work closely with multiple teams across the organization and external stakeholders.
• Strong critical thinking and problem-solving skills.
• Highly productive and motivated, capable of quality output and able to multitask and prioritize assignments to meet timelines and manage competing priorities.
• Demonstrated ability to work as a member of a dynamic team within a fast-paced environment, using sound judgement.
• A desire to learn and take on new opportunities.
• Ability to adapt to changing priorities and timelines.
• Must be team-oriented, possess a positive attitude, and be committed to organizational health, culture, and values.

Responsibilities

• Lead and coordinate the ongoing management of small to medium-sized hospital and facility funding agreements, including in-year reallocations, year-end settlements, schedules, letters, allocation files, briefing materials, and senior leadership approval packages.
• Oversee and support data sharing and other non-funding agreements, including Data Sharing Agreements and Master Data Sharing Agreements.
• Support funding operations for clinical program funding models and contribute to contract management activities across the fiscal cycle.
• Collaborate with Clinical Programs, Finance, Legal, Privacy, Analytics, Informatics, regional teams, and external partners to ensure agreements and related materials are accurate, timely, and aligned with program objectives.
• Identify, assess, and escalate operational risks, issues, and interdependencies; provide practical recommendations to support timely resolution and continuous improvement.
• Analyze and communicate information related to service volumes, funding, performance expectations, reporting requirements, and program outcomes for varied audiences.
• Prepare reports, business cases, briefing notes, methodology documents, communications, presentations, and other materials for internal and external stakeholders.
• Participate in project and initiative meetings, track action items, follow up on deliverables, and support achievement of timelines and priorities.
• Act as a liaison and subject matter resource on assigned funding agreements, allocations, settlements, and related accountability processes.
• Work independently while contributing to a collaborative, fast-paced team environment; provide leadership or mentorship to junior staff as required.
• Perform cross-functional tasks and other duties in support of the Performance and Accountability department.
• Demonstrate strong attention to detail, critical thinking, written communication, organization, time management, adaptability, and commitment to equity, inclusion, diversity, anti-racism, and Ontario Health’s values.

Benefits

• Comprehensive health coverage from day one, with fully paid medical, dental, and vision benefits to support you and your family’s health
• Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
• A premium defined benefit pension plan, ensuring long-term financial security
• Competitive vacation entitlement that encourages time to rest and recharge
• Three personal days and two float days annually, providing added flexibility to support work-life balance, in addition to vacation days
• Ongoing learning and career development opportunities designed to help you grow, advance, and thrive in your profession
• A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
• Opportunities to participate in Communities of Inclusion, fostering belonging, equity, and the sharing of diverse perspectives across our team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level