Specialist, Client Processing
Bank of New York Mellon•Houston, TX
•$52,000 - $77,000
About The Position
In this role, you’ll make an impact in the following ways: Perform routine and non-routine client service and transactional support functions. Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues. Process account related transactions per scheduled events/client authenticated direction. Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues.
Requirements
- Bachelor’s degree or the equivalent combination of education and experience is required
- 0-3 years of total work experience is preferred
- Experience with loan-based software Loan IQ and ClearPar strongly preferred.
- Prior experience acting as a subject matter expert.
Responsibilities
- Perform routine and non-routine client service and transactional support functions
- Interact with other organizational units/teams to ensure timely delivery of service or resolution of issues
- Process account related transactions per scheduled events/client authenticated direction
- Manage situations requiring adaptation of response or extensive research according to client response, escalating more complex situations to senior colleagues
Benefits
- Highly competitive compensation
- Benefits and wellbeing programs
- Access to flexible global resources and tools
- Generous paid leaves
- Paid volunteer time
- 401(k) plan
- Company-sponsored medical, dental, vision, and basic life insurance plans
- Various paid time off benefits, such as vacation and sick time
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
