Specialist, Client Processing

BNY MellonPittsburgh, PA
$52,000 - $65,000Onsite

About The Position

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators and champions, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. We’re seeking a future team member for the role of Specialist, Client Processing to join our team. This role is located in Pittsburgh.

Requirements

  • Bachelor’s degree or the equivalent combination of education and experience is required.
  • Applicable local/regional licenses or certifications as required by the business.

Nice To Haves

  • 0-3 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.

Responsibilities

  • Performs routine and non-routine client service and transactional support functions.
  • Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues.
  • Processes account related transactions per scheduled events/client authenticated direction.
  • Following established procedures, answers inquiries, and resolves problems or issues.
  • Manages situations which may require adaptation of response or extensive research according to client response.
  • Escalates more complex situations to senior colleagues.
  • Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
  • Performs complex operational tasks in a product or functional area.
  • May be responsible for allocating and checking work of team members.
  • May be responsible for specific supervisory review and approval actions.
  • Contributes to the achievement of team objectives

Benefits

  • highly competitive compensation
  • benefits
  • wellbeing programs
  • flexible global resources and tools
  • Focus on your health
  • foster your personal resilience
  • reach your financial goals
  • generous paid leaves
  • paid volunteer time
  • medical, dental, vision, and basic life insurance plans
  • various paid time off benefits, such as vacation and sick time
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