Specialist, Client Processing 1

BNY Mellon•Houston, TX
•$52,000 - $77,500

About The Position

BNY is seeking a Specialist - Client Processing I to join its Client Processing team in Houston, Texas. The role performs client service and transactional support, processes account-related transactions, coordinates with other organizational units to deliver service and resolve issues, and handles situations requiring tailored responses or research.

Requirements

  • A bachelor's degree or an equivalent combination of education and experience is required.

Nice To Haves

  • 0–3 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.

Responsibilities

  • Perform routine and non-routine client service and transactional support functions.
  • Interact with other organizational units and teams to ensure timely service delivery or issue resolution.
  • Process account-related transactions in accordance with scheduled events or authenticated client direction.
  • Manage situations that may require adapting the response or conducting extensive research based on the client response.

Benefits

  • Competitive compensation and benefits, including wellbeing programs.
  • Flexible global resources and tools.
  • Paid leaves, including paid volunteer time.
  • Eligible employees may enroll in a 401(k) plan.
  • Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans for themselves and eligible dependents.
  • Eligible employees may receive paid time off, including vacation and sick time.
  • Eligible employees may be eligible for an annual discretionary incentive award.
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