Specialist, Client Processing II

BNY Mellon • Pittsburgh, PA

3d

About The Position

The Specialist, Client Processing II will join the Loans Enablement Operations team in Pittsburgh. The role provides client service and transactional support, processes account-related transactions, coordinates with other teams to ensure timely service and issue resolution, and researches or escalates more complex situations.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience.
• Detail oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications, including Microsoft Office applications.
• Applicable local or regional licenses or certifications, as required by the business.

Nice To Haves

• 0–3 years of total work experience.
• Hands-on syndicated loan experience.
• Familiarity with loan servicing, ClearPar, and LSTA.
• Experience in brokerage processing.
• Prior loan operations experience in a financial services setting.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Interact with other organizational units and teams to ensure timely service delivery or issue resolution.
• Process account-related transactions according to scheduled events or authenticated client instructions.
• Adapt responses or conduct extensive research based on client responses, escalating more complex situations to senior colleagues.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level