Specialist, Client Processing II

BNY Mellon • Pittsburgh, PA

3d • $52,000 - $83,000

About The Position

BNY is seeking a Specialist, Client Processing II to join its Loans Enablement Operations team in Pittsburgh. The role provides client service and transactional support, processes account-related transactions, and coordinates with other organizational teams to ensure timely service delivery and issue resolution. It also involves adapting responses and researching client situations, with more complex matters escalated to senior colleagues.

Requirements

• Bachelor’s degree or an equivalent combination of education and experience is required.
• Applicable local or regional licenses or certifications, as required by the business.
• Detail-oriented.
• Excellent verbal and written communication abilities.
• Ability to self-manage, prioritize, and execute workload.
• Familiarity with technical applications, including Microsoft Office applications.

Nice To Haves

• 0–3 years of total work experience preferred.
• Hands-on syndicated loan experience and familiarity with loan servicing, ClearPar, and LSTA preferred.
• Experience in brokerage processing preferred.
• Prior loan operations experience in a financial services setting preferred.

Responsibilities

• Perform routine and non-routine client service and transactional support functions.
• Interact with other organizational units and teams to ensure timely service delivery or issue resolution.
• Process account-related transactions according to scheduled events or authenticated client instructions.
• Manage situations requiring an adapted response or extensive research based on client responses, escalating more complex situations to senior colleagues.

Benefits

• Competitive compensation and benefits, with wellbeing programs.
• Flexible global resources and tools.
• Paid leaves, including paid volunteer time.
• Potential eligibility for an annual discretionary incentive award.
• Eligible employees may enroll in a 401(k) plan.
• Eligible employees may participate in company-sponsored medical, dental, vision, and basic life insurance plans for themselves and eligible dependents.
• Other benefits may include paid time off such as vacation and sick time, depending on the position offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level