Specialist, Change Management - Infrastructure Projects

Calgary Airports • Calgary, AB

6d • Hybrid

About The Position

Powered by heart and dedicated to excellence, we’re the team that keeps Calgary connected – and you could be our newest member. We’re in the business of uplifting people, and every day, we create runways to new places and possibilities, building a better airport experience for everyone. The Infrastructure Team is a dynamic and collaborative team responsible for designing and building everything at both Calgary International and Springbank Airports. We take pride in delivering high-quality projects that shape the airport experience, and we do it in a fast-paced, engaging environment. While we’re serious about our work, we also know how to have fun. We have a social, supportive team where collaboration and camaraderie are key.

Requirements

• Eligible to obtain and maintain a RAIC
• Bachelor’s degree in Business Administration, Organizational Development, Human Resources, Project Management, Engineering, or a related field is required. Relevant professional experience may be considered in lieu of formal education
• Formal change management certification or equivalent (e.g Prosci) with demonstrated application of structured methodologies to project delivery is required
• 4–6 years’ experience in change and stakeholder management on large, complex projects is required, preferably within infrastructure, construction, transportation, or operational environments
• Advanced capability to engage, influence, and align diverse stakeholder groups in operational and safety-critical environments through structured facilitation, clear communication of impacts, and trust-based advisory relationships
• Demonstrated expertise in assessing stakeholder impacts, organizational readiness, and change risks, with the ability to develop and implement targeted mitigation actions across complex, multi-stakeholder projects

Nice To Haves

• PMP Certification is considered an asset
• Bilingual in English and French

Responsibilities

• Lead the development and execution of structured change management strategies across multiple infrastructure and capital projects to support operational readiness and adoption outcomes
• Integrate change management activities into project plans, schedules, governance frameworks, and decision-making processes to ensure alignment with project delivery requirements
• Develop and maintain detailed stakeholder maps, documenting impacts to processes, roles, systems, and workflows, and track engagement activities across diverse stakeholder groups
• Conduct impact, readiness, and risk assessments to identify gaps, dependencies, and operational risks, and implement mitigation strategies to reduce disruption
• Create and manage comprehensive change management plans, tracking deliverables, milestones, and stakeholder commitments across the full project lifecycle
• Provide structured updates on readiness status, risks, and change progress through reports, dashboards, and governance materials to support informed decision-making
• Train and coach project teams on stakeholder mapping, change planning, and readiness assessments to ensure consistent application of change management practices
• Align project-level change activities with enterprise frameworks, documenting interdependencies, cumulative impacts, and lessons learned to support continuous improvement

Benefits

• We are committed to building a team where exceptional leadership shines and our crew thrives both at work and at home.
• We believe that deliberate steps such as creating a workplace that is physically and psychologically safe, equitable to all, and actively and diligently taking steps along the path to reconciliation are the keys to making this a reality.
• We prioritize genuine concern and compassion for everyone we engage with, from our team members to our partners and guests, always striving to help and support one another.
• We actively seek diverse perspectives in our decision-making and collaboratively tackle challenges.
• We work together with trust and transparency, supporting one another to achieve the collective goals of our organization.
• We grow, evolve, and adapt with purpose, continually aligning our actions with our vision.
• We embrace curiosity and boldly challenge the status quo, exploring new opportunities and taking thoughtful, responsible risks that drive purposeful innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level