Specialist - Career Training and Education FT (33883)

Goodwill San Antonio•San Antonio, TX

22h

About The Position

Work for GOOD at Goodwill. Goodwill San Antonio is a dynamic social enterprise focused on Fighting Poverty and Creating Opportunity. We specialize in facilitating personal and professional growth for our employees, particularly those who may have experienced barriers to successful employment. We strive to maximize the value of each employee’s work and each donor’s donation to benefit our community and environment. Our Good Careers Academy and Good Careers Centers Help Change Lives through the Power of Work by delivering education and meaningful job placement. We prefer to promote from within, prioritizing employee growth and advancement through personal and professional skills development programs, supportive health and well-being benefits, competitive pay, savings plans, financial education, store discounts, paid time off, leadership development, and tuition reimbursement.

Requirements

Bachelor’s degree in education, workforce development, or a closely related field.
1-3 years’ experience in admissions, recruiting, academic/career advising, or another related field.
Skilled in communicating verbally and writing effectively.
Skilled in organizing and presenting educational material.
Must maintain flexibility regarding work availability and hours to support program needs.
Must be able to meet the physical requirements of the position.

Nice To Haves

Master’s degree in education, social work, or other related fields is a plus.
Experience in workforce development and community partnerships is preferred.

Responsibilities

Mentor and support participants in Goodwill San Antonio Workforce Development programming by helping them navigate career pathways, develop goals, and develop and execute a plan for success.
Assist participants in navigating foundational skills, education and career training enrollment, job search, job placement, and barrier removal.
Conduct participant intake, including assessments of career interest, education, reading, and digital literacy.
Assess participant's skills, abilities, and needs to identify suitable education, training, and employment opportunities.
Develop participant-led individualized service plans related to education, training, and employment.
Provide resilience-based case management to identify and address barriers to education and employment goal completion, including high-touch engagement, social and emotional support, service coordination for community resources, and financial assistance.
Provide career readiness, resume, interviewing, job search, and application assistance.
Submit specific assistance requests in accordance with agency and program policy.
Assist participants with enrollment into vetted education and career training programs.
Provide retention support to participants post-placement into education, training, and/or job placement.
Ensure program fidelity and high-quality service delivery to participants.
Analyze case management system reports to manage caseload and monitor participant progress.
Utilize case management best practices: timely data entry, accurate case notes, consistent follow-up, and collection of appropriate support documentation.
Use the case management system to collect participant data and record services provided.
Maintain current knowledge of education and career training programming, education financial support (including FAFSA), demand occupations, and employment trends.
Collaborate with partner organizations to provide a holistic approach to re-engaging individuals with education, training, and employment opportunities.
Support and lead participant-focused events related to education, training, employment, and resources.
Collaborate with the Community Relations Team to assist with job placement of participants.
Perform other duties as assigned by leadership to accommodate business needs and objectives.