Specialist, Business Systems

CMHC - SCHL • Montreal, QC

8d • CA$86,817 - CA$108,521 • Hybrid

About The Position

Join the Infrastructure and Operations team, in the Specialist, Business Systems position. In this role, you will be responsible for providing expert business analysis and system support for the development, implementation, and ongoing maintenance of enterprise applications, tools, and business systems. You will work closely with business partners, IT teams, and stakeholders to ensure systems meet operational needs, deliver high quality data and reporting, and support informed decision making across the organization.

Requirements

• A bachelor’s degree in Computer Science, Business Administration, Commerce, or a related field. An equivalent combination of education and/or experience can be considered.
• A minimum 5 years of progressively responsible experience in business analysis or related roles.
• Strong analytical skills, including qualitative and quantitative analysis.
• Experience with business systems analysis, systems testing, and project delivery.
• Effective written, verbal, and presentation communication skills.
• Strong interpersonal and client relation skills, demonstrating tact and collaboration.
• Business Systems & Analysis: Enterprise applications, requirements and analysis tools.
• Data & Reporting: Reporting and statistical analysis tools, data quality controls.
• Delivery & Testing: Systems testing tools and project management methodologies.

Nice To Haves

• Business analysis certification (e.g., CBAP) or equivalent professional development.
• Experience working with data driven, reporting, or regulated environments.
• Exposure to automation, data quality controls, or peer coaching/knowledge sharing.

Responsibilities

• Configure, support, and continuously improve enterprise business systems and services (e.g., Dynamics 365, SAP SuccessFactors, Microsoft 365/Power Platform, GSL, etc.), ensuring stable day-to-day operations and a positive end-user experience.
• Lead business analysis activities, including research, data analysis, reporting, and quality control to support business and operational objectives.
• Develop and document functional business requirements, analysis tools, and system solutions, including enhancements, and process improvements.
• Design, build, and maintain complex reports and reporting tools, ensuring accuracy, integrity, and usability of data outputs.
• Plan and conduct system testing, user acceptance testing, and post implementation reviews to ensure solutions meet business needs and quality standards.
• Provide expert guidance on business systems, reporting tools, and data integrity, including identifying opportunities for automation and efficiency improvements.
• Assess and monitor business system performance, data quality, and access controls to support secure and effective service delivery.
• Act as a trusted advisor to internal stakeholders and management, providing recommendations that support strategic objectives and operational decision making.
• Collaborate with IT, business partners, vendors, and auditors, while providing coaching and knowledge transfer to team members as required.

Benefits

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level