Specialist, Business Operations and Events

Bain & Company • San Francisco, CA

7d • $73,000 - $87,500 • Hybrid

About The Position

As a Specialist, Business Operations & Events, you’ll play a key role in creating exceptional experiences for our Bay Area teams. From intimate team gatherings to large-scale office celebrations, you’ll help bring events to life through thoughtful planning, seamless coordination, and attention to detail. You’ll oversee event calendars, coordinate logistics, manage vendors, and ensure events run smoothly from start to finish. You’ll also provide broader support to our Business Operations team, collaborating with colleagues across multiple departments and regional functions. This role is based in our San Francisco office and follows a hybrid model, with at least three days per week in the office. Your schedule may vary based on event needs, and occasional travel of up to approximately 150 miles may be required for site visits.

Requirements

• Bachelor's degree or equivalent combination of education, training, and experience.
• At least three years of experience in administrative support and/or event planning.
• Strong organizational and time management skills, with excellent attention to detail.
• Ability to manage competing priorities, meet deadlines, and handle confidential information with discretion.
• Proficiency in Microsoft Windows, Outlook, Word, Excel, and PowerPoint.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Strong customer service orientation and a collaborative, team-focused approach.
• Ability to work in the San Francisco office three days + per week and attend relevant events.
• Flexibility to work occasional evenings and overtime as event schedules require.
• Commitment to working cooperatively with colleagues and upholding Bain's Operating Principles.

Responsibilities

• Plan and coordinate in-office and offsite events, meetings, and trainings, ensuring a seamless experience for attendees.
• Support site selection and contract negotiations for large-scale events, including office celebrations, leadership retreats, and team gatherings.
• Maintain the office events calendar, coordinating schedules to avoid conflicts and maximize participation.
• Manage event communications, including invitations, reminders, logistical details, and post-event feedback surveys.
• Bring creative ideas to event planning, collaborating with event hosts and committees to deliver engaging experiences.
• Partner with Business Operations and Human Resources to ensure events align with internal policies.
• Make timely decisions during live events to resolve unexpected challenges and maintain a positive attendee experience.
• Build and maintain relationships with local event venues, vendors, and service providers.
• Coordinate event logistics, including catering, audiovisual requirements, accommodations, and venue arrangements.
• Support event expense submissions and reconciliations, ensuring accuracy and timely completion.
• Partner with Office Services to coordinate food and beverage arrangements for in-office events.
• Support additional office events and initiatives, including budget tracking and event logistics.
• Coordinate creative materials, presentations, branded merchandise, and recognition items for office activities.
• Develop presentations and other business materials to support the Business Operations team.
• Provide backup support to Office Services and Business Operations colleagues, including event setup, catering coordination, and client services activities.
• Contribute to special projects and other team priorities as needed.

Benefits

• Annual discretionary performance bonus
• 401(k) plan with an annual employer contribution based on years of service
• Bain pays 100% individual employee premiums for medical, dental and vision programs
• Generous paid time off, including parental leave, sick leave and paid holidays.
• Fully vested 401(k) company contribution.
• Paid Life and Long-Term Disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level