Special Testing Technician

HORIZON EYE CARE•Charlotte, NC

7d•Onsite

About The Position

The Special Testing Technician assists ophthalmologists and optometrists by performing diagnostic tests and imaging, maintaining testing equipment and rooms, and completing required electronic health record documentation. The role includes working independently on testing duties at a branch office and being able to stay late at the Cotswold office. Some travel to other locations is expected. The technician uses NextGen EHR and EPM to locate orders, open testing templates, enter notes and charges, verify and update patient information, review schedules, and access visit-related information. Testing is performed according to physician requests and HEC protocol. The technician also manages test results and patient data in Axis image management software, completes IOL calculations in Holladay IOL Consultant, and performs venipuncture for angiography. Additional duties include routine equipment maintenance and calibration, minor repairs, room cleaning and stocking, supply ordering assistance, administrative communications, and responding to patient or staff inquiries.

Requirements

High school diploma or equivalent.
Advanced knowledge of eye anatomy as it pertains to testing.
Certified Ophthalmic Assistant.

Nice To Haves

Certified Ophthalmic Technician.
Associate’s degree or equivalent from a two-year college or technical school.
Previous testing-related experience.

Responsibilities

Use NextGen EHR and EPM for Special Testing workflows, including locating orders, opening testing templates, entering notes and charges, verifying and modifying patient information, viewing schedules, and accessing information pertinent to patient visits.
Verify patient information and perform tests according to physician requests and HEC protocol.
Perform and publish Humphrey visual fields; optic nerve, macula, and anterior chamber OCTs; fundus photography; fluorescein and ICG angiography; corneal topography; IOL Master and immersion A-scan biometry; slit lamp photography; endothelial cell count measurements; and external photography.
Ensure the correct exams are published and viewable in exam rooms.
Perform venipuncture for fluorescein and ICG angiography.
Create, edit, delete, modify, and print patient data in Axis image management software as needed.
Complete IOL calculations in Holladay IOL Consultant software.
Perform testing duties independently at a branch office and be able to stay late at the Cotswold office.
Clean and close testing rooms, archive devices, and download external photos.
Perform routine maintenance and calibration of testing equipment, make minor repairs, and coordinate with the manager when needed.
Build positive and effective relationships with patients and coworkers.
Respond to inquiries through messaging and voicemail systems; answer phones, take messages, and relay them to appropriate individuals.
Stock and maintain supplies, clean and maintain testing rooms daily, and keep supplies at appropriate par levels.
Assist with ordering medical and office supplies.
Travel to other locations as needed.