Special Servicing Asset Manager

Lendmarq Capital LLC•Miami, FL

About The Position

Lendmarq is seeking an Asset Manager to help build processes and procedures for its Asset Management & Special Servicing department. The role oversees the management, resolution, and performance of distressed or underperforming portfolio assets. It leads strategy and execution for loan workouts, modifications, restructurings, foreclosures, and other recovery efforts, partnering with credit, legal, asset management, and executive leadership. The position requires experience navigating complex credit situations and maximizing recoveries while mitigating risk.

Requirements

  • Bachelor’s degree in real estate, finance, economics, business, or a related field.
  • At least 8 years of experience in special servicing, loan workouts, asset management, or credit within commercial or private lending.
  • Demonstrated expertise in restructurings, modifications, foreclosures, bankruptcies, and negotiated resolutions.
  • Strong leadership experience managing teams and setting servicing strategy across diverse asset types.
  • Ability to assess risk, develop recovery strategies, and drive outcomes in high-pressure or time-sensitive situations.
  • Experience collaborating with legal counsel, investors, and internal stakeholders to execute resolutions.
  • Excellent analytical, negotiation, and communication skills, with executive-level presence.

Responsibilities

  • Create impact analysis reports and deliver them to key stakeholders; design and implement aging and delinquency reports to monitor the loan portfolio.
  • Set operating performance metrics and standards for speed, quality, and customer service.
  • Build reporting and prepare analysis of company transaction history, counterparty metrics, performance information, and forecasts.
  • Analyze portfolio changes and identify irregularities that may negatively affect the portfolio or company.
  • Organize and lead meetings with key stakeholders to review accounts.
  • Review loan data and file maintenance, and perform periodic audits of loan servicing files.
  • Where applicable, negotiate extension options and/or modifications with borrowers.
  • Manage deed-in-lieu (DIL), short sale, and REO processes in compliance with performance standards.
  • Refer files to foreclosure and oversee attorneys managing the foreclosure process.
  • Calculate expected returns on troubled assets.

Benefits

  • Health insurance, with costs primarily covered by the employer.
  • 401(k) retirement plan.
  • Commuter benefits with pre-tax transportation options.
  • Employee Assistance Program (EAP) offering free and confidential support.
  • Financial wellness resources.
  • 15 days of paid time off annually, plus company-observed holidays.
  • 5 paid sick days per year.
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