About The Position

The Special Projects Technician supports various special projects by providing technical assistance, troubleshooting, and operational expertise. The role requires a proactive individual with strong problem-solving skills, attention to detail, and the ability to work independently and as part of a team. The technician helps ensure project timelines are met, systems remain operational, and issues are addressed promptly. The position supports project planning, installation, and execution; provides technical support for systems, equipment, and processes; and performs testing, inspections, and quality-control checks. The technician documents project progress and issues, assists with equipment setup, calibration, and maintenance, prepares project materials, follows safety requirements, helps with timelines, budgets, and resource allocation, and provides technical guidance or training to staff and end-users. The role is based at JFK Airport in Jamaica, New York. It requires the ability to work nights, weekends, holidays, and extended hours according to operational needs, and to work in challenging conditions including hot or cold weather, small or cramped spaces, and high places. The technician must be able to carry heavy items up and down jetway stairs. Candidates must be authorized to work in the United States without sponsorship, possess a government ID and Social Security card, obtain and maintain an airport security badge, and receive the required security clearances after a satisfactory criminal background check. Reliable transportation is required or must be attainable.

Requirements

  • Previous experience in a technical support or project-based role.
  • Proficiency with various technical tools and equipment.
  • Excellent written and verbal communication skills.
  • Knowledge of safety regulations and best practices in a technical environment.
  • Authorized to work in the United States without sponsorship.
  • Must possess a government ID and Social Security card.
  • Must be able to obtain and maintain an airport security badge.
  • Must have or be able to attain reliable transportation.
  • Must be able to work in extreme hot and cold weather and small spaces.
  • Must be able to receive appropriate security clearances after satisfactory completion of a criminal background check.
  • Must be able to work nights, weekends, and holidays.
  • Must be able to work extended hours depending on operational needs.
  • Must be able to work in cramped or high places.
  • Must be able to carry heavy items up and down jetway stairs.

Responsibilities

  • Support the planning, installation, and execution of special projects, following project timelines and specifications.
  • Provide technical support for systems, equipment, and processes related to special projects.
  • Troubleshoot and resolve technical issues on-site and remotely.
  • Perform testing, inspections, and quality-control checks to verify compliance with project requirements.
  • Document project progress, technical issues, and solutions, and provide regular status updates to management.
  • Assist with equipment setup, calibration, and maintenance for special projects.
  • Prepare and organize project-related materials, including technical documentation, schematics, and reports.
  • Follow safety guidelines and regulations throughout project work.
  • Assist with developing project timelines, budgets, and resource allocation as needed.
  • Provide training or technical guidance to staff members and end-users on specialized equipment or systems.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • 401(k)
  • Company-paid life insurance
  • Supplementary life insurance
  • Voluntary benefits, including accident, cancer, and hospitalization coverage
  • Option to receive paycheck two or more days early
  • Discounts on hotels, rental vehicles, and cruises
  • Discounted tuition with a participating college
  • College education savings plan
  • Discounted flight benefits with Delta Airlines
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