Special Projects Program Manager

Loudoun County Government•Leesburg, VA

7d•Hybrid

About The Position

The Loudoun County Department of Transportation and Capital Infrastructure (DTCI) is seeking a Special Projects Program Manager who will perform advanced professional and highly visible work in support of the Department. Located within the Washington, D.C. metropolitan area, Loudoun County has been recognized as one of the fastest growing counties in the United States. This growth has created an exciting, fast-paced work environment. Our staff are individuals who choose to dedicate their talent, education, and experience to making a difference in our dynamic community. The DTCI efficiently delivers capital projects to enhance safety and quality of life for the evolving community.

Requirements

Principles and practices of project and program management.
Local government operations, administrative processes, and governance standards.
Interdepartmental coordination practices and structured review workflows.
Policy development, analysis, and compliance requirements.
Organizational change management concepts and practices.
Advanced communication skills, including senior level writing, executive correspondence, and public facing presentations.
Skill in analyzing data, preparing reports, and presenting findings to leadership.
Skill in planning, coordinating, and completing complex projects involving multiple stakeholders.
Skill in building relationships, facilitating collaborative discussions, and supporting executive decision making.
Strong proficiency with Microsoft 365, SharePoint, automation tools, trackers, and enterprise systems.
Ability to exercise independent judgment, anticipate needs, and manage sensitive or high visibility issues.
Ability to collect, analyze, and interpret data to support operational and strategic planning.
Ability to develop, evaluate, and implement improved workflows and administrative processes.
Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements.
Ability to establish and maintain effective working relationships with internal and external partners.
Ability to maintain confidentiality, political awareness, and discretion in handling sensitive matters.
Bachelor’s degree in public administration, business administration, policy, project management, or related field; six (6) years of progressively responsible project and / or program management, workflow/process improvement, policy, operational development and execution experience; or equivalent combination of education and experience.
Employment is contingent upon successful completion of criminal, credit, and DMV background checks.
A valid driver’s license is required.
Must be available to occasionally attend meetings outside normal business hours.

Nice To Haves

Experience working in a government, regulated, or structured-process environment.
PMP, Lean, Six Sigma, or equivalent project/process improvement certification.
Experience supporting senior executives or elected official engagement.

Responsibilities

Serves as DTCI’s centralized control point for all taskers, Board items, enterprise actions, and interdepartmental assignments.
Oversees intake, logging, task assignment, tracking, follow up, and compliance enforcement for all Leadership actions.
Coordinates / manages / reports / escalates actions and initiatives related to; – Board of Supervisors Action Reports – Board meeting follow ups – County Administration requests – Department strategic initiative assignments – Interdepartmental inquiries and taskers
Maintains the official “source of truth” tracking system(s) and ensures data accuracy, document control, and audit readiness.
Reviews outgoing documents for completeness, formatting, policy compliance, and executive readiness.
Manages routing, signature workflows, and final submission processes across leadership levels.
Helps to Develop and maintain dashboards, overdue alerts, compliance reporting, and workload analytics for Department leadership.
Evaluates operational processes, identifies inefficiencies, and designs improved workflows, procedures, and SOPs.
Facilitates process mapping workshops and ensures alignment with County policies and administrative standards.
Develop training materials and guidance documents to strengthen departmental performance and consistency.
Supports organizational change initiatives, ensuring communication, adoption, and follow through across divisions.
May perform other essential job functions specific to the position and department assignment.
Leads, plans, and executes high priority, high visibility projects and strategic initiatives for the Department.
Develops project charters, scope documents, schedules, milestone plans, risk assessments, and decision logs.
Provides senior level coordination and facilitation for initiatives involving multiple divisions, departments, or external stakeholders.
Regularly briefs DTCI leadership on project status, risks, and recommended actions.
Conducts research, analysis, and environmental scans to support policy development and operational decision making.
Develops presentations, briefing packets, workflow maps, and reports for executive level audiences.
Serves as a primary liaison to County Administration, BOS offices, County departments, and regional partners on DTCI actions.
Provides senior level advisory support in interpreting policies, aligning actions with County priorities, and preparing leadership for BOS discussions.
Supports Director level review processes and ensures consistency, accuracy, and compliance of all materials submitted for executive consideration.