Special Projects, Operations Manager

Stripe • South San Francisco, CA

4h

About The Position

As an operations manager on the brand activations team, you will provide the operational and logistical backbone for the end-to-end execution of a complex brand environment. You are the "drumbeat" of the project—the person responsible for organizing every workstream, holding partners accountable to deadlines, and ensuring the final deliverable stays on-track and on-budget. We are a lean team, so your scope will vary significantly—you will own the critical administrative and coordination tasks required to get the project over the line. We’re looking for a high-agency "doer" who obsesses over detail and thrives in keeping complex, fast-paced projects organized.

Requirements

• Experience creating brand environments: You have experience with the physical manifestation of a brand, from the initial layout to the final finishing details.
• A "force multiplier" mentality: You are a super team player who thrives in a close-knit, collaborative environment and makes everyone around you more effective.
• High agency track record: You have 5+ years of experience in roles that require exceptional organization and the ability to navigate ambiguity. Your former colleagues describe you as the person who "just gets it done."
• Strong communication: You never let an action item drop and can distill complex updates into clear, actionable briefings for leadership.
• Comfort with ambiguity: You are energized by the "build-as-you-go" nature of ambitious projects. You can take a vision that is 80% defined and drive it to 100% completion.

Nice To Haves

• Financial and administrative rigor: You have experience managing project budgets, navigating procurement workflows, and maintaining meticulous financial records.
• Technical leverage: You are proficient at using AI and modern productivity tools to automate routine tasks and accelerate project delivery.

Responsibilities

• Drive momentum: Attend all workstream calls and own the action items. We use AI for raw notes, but you are responsible for coordinating stakeholders (internal and external) to ensure nothing stalls.
• Drive workstreams: Manage execution in partnership with the lead, from kickoff through completion—everything from sourcing vendor options and securing budget approvals to collaborating with internal teams.
• Be on-site: Be on-site as needed to verify that our standards of craft and delivery are being met across all physical touchpoints.
• Support team scaling: Manage the logistics of expanding project capacity, including vendor sourcing, partner onboarding, leveraging AI tools, and contractor coordination.
• Draft weekly updates: Turn complex updates from across the project into clear, dense weekly notes for leadership. You possess the ability to turn project noise into actionable signal.
• Financial & admin rigor: Maintain meticulous tracking of project investment and handle the critical administrative "finish line" tasks required to ensure the environment is fully operational.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees