Special Project Coordinator

Yale New Haven Health•New Haven, CT

1d•Onsite

About The Position

Under the direction of the Ambulatory Manager, responsible for designated Program activities which includes determining program eligibility, patient enrollment, system maintenance, interface and coordination of Program Team activities to meet the established goals. This includes pre-screening women for enrollment eligibility, working with all patients, particularly with patients with low literacy levels, entering data into the state database system. Ability to quickly process complex problems, identify key components and develop plan for resolution. Effective interactions with all healthcare team members and the ability to elicit their cooperation required.

Requirements

Bachelors degree required
Three (3) to five (5) years of progressively responsible experience in ambulatory services, community health, including experience in database and program coordination.
Excellent interpersonal and organizational skills, statistical and computer knowledge.
Knowledge of community programs and resources.
Familiarity with multicultural populations is essential.
Demonstrated ability in addressing community health and system issues.
Must be able to thrive in a fast paced, complex academic medical environment, where the Program Coordinator works as a key, valued member of the multidisciplinary team.
Ability to problem-solve.
Travel required.
Must have access to transportation and knowledge of Greater New Haven community.

Nice To Haves

Master Degree in publich health preferred
1-2 years relevant experience in community health education, outreach, patient navigation and program development helpful.
statistical and computer knowledge management experience

Responsibilities

Incorporates new initiatives and procedures supported through the Department of Community Health's efforts to improve the health of the community as it relates to chronic disease management issues and improved health care access.
Develops projects and/or programs related to community based chronic disease management issues and implements and evaluates new initiatives within agreed upon established time frames.
Under the direction of the Manager, Special Projects and Clinical Support consults and collaborates with community based organizations, case management teams, and other designated staff regarding program and activity planning, implementation, and evaluation.
Consults and collaborates with personnel at collaborating sites regarding administrative and clinical systems or administrative projects or concerns. Assists in analyzing the outcomes and results and prepares reports as required.
As a health educator, performs health training assessments, design and develop successful programs, publish materials, papers and grant proposals; plan health fairs and events
Prepares, analyzes, facilitates, and distributes statistical reports to leadership and collaborating partners.
Works with appropriate entities to ensure that systems/safety net programs for under/uninsured, i.e., Medicaid Managed Care, sliding scales, etc.are in place
Ability to address community health issues especially multi cultural multi ethnic populations.
Spearhead the Ecuadorian Health Program: which ties the government of Ecuador and its citizens that reside in the state of CT with reimbursed health care services from the Yale New Haven Health System
Serve on department based committees in leadership roles to ensure fluidity of workflow, sustained camaraderie and instruction
Maintain Excel sheet of all participants information, including address, phone, appointments scheduled,etc.
Oversee day to day operations of the program, coordinate appointments, and work with team to ensure all program objectives are met.
Assist with all Quarterly and Final reports as required by DPH in a timely fashion
Meets all performance indicators set forth by the Department of Public Health
All other duties or special projects as assigned.