Special Programs Coordinator - TRIO Program (Internal)

Bristol Community College • Fall River, MA

3d • Onsite

About The Position

Bristol Community College is an exciting place to work, learn, and grow! Bristol is dedicated to fostering an inclusive environment with a rich diversity of beliefs, cultures, languages, abilities, and lifestyles. Committed to enriching its educational experience through a supportive community, Bristol actively encourages candidates of all backgrounds to apply and achieve our vision of advancing a vibrant, diverse community through education, learner by learner. If you share a passion for helping students succeed and enjoy working in a community of innovative, inclusive, and collaborative colleagues, Bristol is the place for you! As a Commonwealth of Massachusetts employer, Bristol offers a comprehensive compensation and benefits package, including health, dental, life, long-term disability, retirement and paid time off (vacation, personal, sick, and holiday pay). We also offer tuition waiver discounts at the Commonwealth's public higher education institutions. More information can be found on our Benefits website.

Requirements

• Bachelor's degree in Education, Counseling, Psychology, Business Administration, Human Services or related field
• Minimum of three (3) years experience in education, advising, human services, business administration and/or case management, preferably with college students which may include college registration, academic advisement, career development, career experience, training, audio/visual or graphic production, grant administration, program/project management, event planning, administrative work in an academic environment, or personal computer operations
• An equivalent combination of education, training and experience shall be considered
• Excellent oral and written communication skills
• Ability to work with data in a student information system
• Excellent organizational and time management skills
• Experience with Microsoft 0365 suite, telecommunications tools, and online platforms

Nice To Haves

• Professional experience working with Banner Student Information Systems, DegreeWorks, EAB Navigate 360, and Maxient.
• Demonstrated experience working in higher education, with a preference for experience working at a community college.
• Ability to communicate in a language in addition to English, with a preference for American Sign Language (ASL), Spanish, or Portuguese.

Responsibilities

• Oversee the daily operations of the TRIO Student Support Services (SSS) program to ensure alignment with institutional priorities and federal regulations.
• Represent the TRIO SSS program at college and community events to promote visibility, collaboration, and understanding of the program's mission and goals.
• Manage all aspects of program administration, including budgeting, purchasing, data collection, and compliance reporting.
• Design, implement, and evaluate academic and personal development activities such as workshops, campus visits, cultural events, and enrichment events that foster student engagement and success.
• Lead student recruitment and onboarding, including outreach, intake, eligibility determination, and program orientation for new participants.
• Provide individualized academic and career support to participants, connecting them to tutoring, mentoring, and financial literacy resources as appropriate.
• Monitor student progress toward academic and personal goals, implementing intervention strategies to promote persistence and degree completion.
• Collaborate with faculty, advisors, and campus offices to ensure coordinated support for TRIO SSS participants.
• Develop and maintain partnerships with community organizations and four-year institutions to strengthen program outcomes and compliance.
• Ensure that student and program data are accurately recorded and maintained in Blumen and other institutional systems for reporting and evaluation.
• Prepare required reports and federal documentation demonstrating progress toward grant objectives and student outcomes.
• Track and reconcile program expenditures to ensure proper use of grant funds and adherence to federal and institutional fiscal policies.
• Maintain current knowledge of TRIO regulations, higher education trends, and student success best practices through professional development and training.
• Perform other related duties as assigned, consistent with the Collective Bargaining Agreement.

Benefits

• health
• dental
• life
• long-term disability
• retirement
• paid time off (vacation, personal, sick, and holiday pay)
• tuition waiver discounts at the Commonwealth's public higher education institutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level