Special Police Officer 5

Enterprise Mangement Solutions Inc•Baltimore, MD

2d•Hybrid

About The Position

HolBrock Estates Supportive Housing Programs, LLC (HESHP) is a Baltimore-based management and consulting firm dedicated to empowering economically disadvantaged, disabled, and high-risk individuals through the development and oversight of impactful housing and support programs. While the firm does not directly own these programs, it plays a key role in designing, managing, and advising homeless shelters, assisted living facilities, and supportive housing sites. With nearly a decade of experience and over 5,000 lives impacted, HolBrock Estates uses a person-centered approach to connect underserved populations with essential services, including stable housing, life skills training, job placement, and entitlement support. The firm’s mission is to ensure all individuals—regardless of disability or socioeconomic status—have the opportunity to achieve stability, dignity, and independence.

Requirements

At least 1 year of experience in law enforcement, security, or behavioral health settings
Knowledge of emergency response protocols, safety procedures, and documentation standards
Ability to educate staff on emergency response patterns and improvements
Ability to maintain and organize safety documentation, including Safety Binder and drill reports
High school diploma or GED (required)
Valid Maryland Special Police Officer Commission (active and in good standing)
CPR/First Aid Certification (or ability to obtain within 30 days of hire)
Valid Maryland Security Officer (active and in good standing)
Valid Maryland Handgun Permit (active and in good standing)

Nice To Haves

Prior experience in housing, shelter, or mental health programs preferred
Experience conducting or coordinating emergency preparedness drills
Experience coordinating health and safety training or working with HR/training departments
Willingness to complete additional safety-related training as supported by the organization
Familiarity with Maryland Special Police authority and procedures
Strong written communication and incident documentation ability
Experience in emergency response, crisis de-escalation, and behavioral support
Training in trauma-informed practices (CPI, TCI, or similar)
Ability to work cooperatively with clinical and operational teams
Knowledge of HIPAA, COMAR, and client rights in behavioral health settings

Responsibilities

Patrol facilities, grounds, and common areas regularly.
Maintain visible presence to deter unauthorized activity and identify safety hazards.
Respond to daytime disturbances or support needs.
Complete detailed daily activity and patrol logs.
Complete full documentation for each shift.
Respond promptly and professionally to emergencies or on-site crises.
Utilize de-escalation strategies and trauma-informed practices.
Request EMS, clinical teams, or law enforcement support when appropriate.
Complete accurate and timely incident reports.
Monitor entrances and exits and enforce visitor protocols.
Support enforcement of rules regarding curfews, contraband, and loitering.
Assist staff during behavioral episodes or high-risk procedures.
Escort residents, visitors, or staff when needed for safety.
Maintain compliance with Maryland State Police regulations and agency policies.
Ensure Special Police Commission and CPR/First Aid certifications remain current.
Report regularly to site supervisors and the SPO Chief.
Participate in required staff meetings and training.
Maintain the Safety Binder including policies, schedules, forms, and completed documentation.
Facilitate annual external inspections, obtain reports, and document findings and improvements.
Complete quarterly self-inspections and present reports to appropriate leadership teams.
Track all inspection reports, recommendations, corrective actions, and related meeting minutes.
Conduct and/or coordinate all required emergency drills.
Ensure drills are performed safely and without unnecessary disruption.
Complete Emergency Drill Reporting Forms.
Provide staff education following drills and implement leadership-recommended improvements.
Maintain drill records for each site in the Safety Binder.
Provide emergency shift coverage during call-outs or critical incidents.
Assist during community events, site inspections, and compliance reviews.
Collaborate with external first responders during crises or investigations.
Participate in crisis debriefings, safety reviews, and improvement planning.
Support special projects, audits, and accreditation visits as assigned.