Special Local Delivery Truck Driver

Sysco•Ankeny, IA

22d

About The Position

The Special Local Delivery Truck Driver runs daily routes with frequent stops, loading packages onto hand trucks and unloading products at each stop in the order designated by the Transportation Department Manager. The driver operates within a cross-dock model, picking up a loaded truck from a nightly delivery at the assigned loading dock and returning the empty truck to the assigned lot at the end of the route. The position may occasionally assist with truck loading, product palletizing, and other duties assigned by a supervisor or manager. Drivers are expected to operate efficiently, meet or exceed route and productivity goals, deliver products to designated customer storage areas, verify deliveries, handle discrepancies and customer complaints professionally, and follow company and Department of Transportation safety procedures. The role involves frequent physical handling of products and work in varied traffic and weather conditions.

Requirements

High school diploma, GED, or equivalent.
One year of route delivery experience or applicable experience driving a straight truck.
Valid driver’s license.
Ability to read and understand English.
Ability to operate a vehicle in a variety of traffic and weather conditions.
Ability to plan and organize work activities independently of direct supervision.
Ability to develop working knowledge of products and inventory control techniques and procedures.
Ability to communicate articulately and perform simple arithmetic.
Ability to frequently lift, push, or move products weighing 1–75 pounds and occasionally up to 100 pounds; frequently reach up to 72 inches; and constantly bend and twist while loading and unloading products and retrieving items from a trailer.
Strong customer relations and problem-resolution skills.

Nice To Haves

Experience handling money is preferred.

Responsibilities

Run routes efficiently, meeting or exceeding designated route times.
Unload products from the trailer by hand or using a hand cart and place them in designated customer storage areas, including transporting products down ramps, stairs, or docks in all weather conditions.
Verify delivered items with customers and obtain proper signatures.
Contact management for authorization when invoice discrepancies arise, communicate errors and returns, and report when a customer does not receive the entire order.
Handle customer complaints professionally.
Handle company equipment properly, follow written driver safety rules, and perform pre-trip inspections.
Perform pre-trip and post-trip responsibilities in accordance with DOT regulations and Sysco policies and procedures.
Occasionally assist with loading trucks, palletizing products, and other duties assigned by a supervisor or manager.
Meet or exceed company productivity levels and established cases-per-error goals.
Maintain communication with other departments regarding routing, safety, and customer relations.