Special Loans Analyst

Cornerstone Capital Bank•Englewood, CO

5d•Onsite

About The Position

This position will be responsible for the setup and/or processing activities related to Special Products including Adjustable-Rate Mortgages, Servicemember Civil Relief Act, Operational Compliance, and other specialized products and servicing thereof. The role involves activities associated with Adjustable-Rate Mortgages and monitoring service delivery/productivity/quality standards and compliance to associated regulation and investor guidelines, including ARM Plan Setup and daily/weekly index updates. It also includes activities associated with the processing of Servicemember's Civil Relief Act (SCRA), responding to SCRA Requests or Tasks promptly, and determining eligibility for benefits. Other responsibilities include processing and monitoring of department report requirements and workflow for accurate and timely completion, and support of additional servicing processes within the Special Products operations.

Requirements

High School diploma, GED preferred or equivalent work experience
2 or more years of experience working in a mortgage environment, preferably Mortgage Loan Servicing specific to Special Loan activities.
Ability to multi-task in a fast-paced environment, while still being detailed and results oriented and able to understand complex transactions
Track record of delivering quantifiable results to the organization
Ability to contribute to the department in line with the company’s vision and core values, driving frequent and continual organizational change and improvement
Effective verbal, and written communicator
Must be disciplined and well organized with attention to detail
Excellent interpersonal and relationship building skills
Minimum 2 years of experience using Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.)
High attention to detail
Comfortable in actively participating in a team environment

Nice To Haves

Experience in Black Knight MSP Servicing System is preferred

Responsibilities

Activities associated with Adjustable-Rate Mortgages and monitoring service delivery/productivity/quality standards and compliance to associated regulation and investor guidelines
ARM Plan Setup and daily/weekly index updates
Activities associated with the processing of Servicemember's Civil Relief Act (SCRA)
Responding to SCRA Requests or Tasks promptly
Determining eligibility for benefits: begin, end and tail coverage dates and notifying customers accordingly
Other Special Product responsibilities as needed: Assumptions, Partial Releases, Easements, & Recast Loan Modifications
Processing and monitoring of department report requirements and workflow, to ensure accurate and timely completion
Support of additional servicing processes within the Special Products operations