Special Events Representative - Special Events

Hard Rock Hotel & Casino Ottawa•Atlantic City, NJ

About The Position

Under the direction of the Director, Supervisors, and Manager of Special Events, the Special Events Representative provides operational, organizational, clerical, and administrative support for events and departmental needs. The role assists with event operations, setup, and completion, and provides customer service throughout events. The schedule is flexible, with assistance provided when needed. The casino work environment is hectic, fast-paced, often crowded and noisy, with constant exposure to the public. The position may also involve exposure to secondhand smoke and excessive noise. Effective communication with guests in English is required for the position’s duties and responsibilities. Pay rate is $16.00.

Requirements

  • High school diploma or equivalent.
  • Able to work flexible hours.
  • Able to stand for long periods, up to four hours or longer.
  • Able to lift at least 10 pounds and assist with unpacking large quantities of gifts, including items that may be large and bulky.
  • Able to work weekends and holidays.
  • Able to communicate effectively with guests in English for the position’s duties and responsibilities.

Responsibilities

  • Assist Supervisors and the Manager with day-to-day departmental operations when needed.
  • Assist with event operations, setup, and completion.
  • Support event activities, including customer check-in, handing out gifts, setting up and unpacking gifts, providing customer service, and event breakdown and cleanup.
  • Communicate with various internal operating departments.
  • Discreetly notify appropriate management of concerns and observations related to responsible gaming and responsible alcohol service.
  • Demonstrate behaviors that reinforce the Company’s Mission and Values: Communication, Integrity, Fun, Respect, Accountability, Passion, and Dedication.
  • Promote positive public and team-member relations.
  • Maintain a clean, safe, hazard-free work environment within the area of responsibility.
  • Perform other duties as assigned.

Benefits

  • Holiday pay
  • Free meals
  • Free uniforms
  • Free parking
  • Discounts at Hard Rock properties around the globe
  • Training and leadership development programs
  • Wellness programs, including onsite information and fitness seminars
  • Team Member Resource Groups
  • Recognition programs
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