Special Events Coordinator

BHC

1d • Onsite

About The Position

The Special Events Coordinator at BHC works with the catering sales and service teams in the meeting and social events process across the collection.

Requirements

• Previous experience in hotels preferred
• Experience in a client facing role
• Strong attention to detail
• Demonstrated aptitude for problem solving and problem identification.
• Must effectively manage and adhere to daily/weekly/monthly deadlines.
• Proficiency in Excel, Word, PowerPoint
• Ability to manage multiple tasks and responsibilities at once.
• Ability to operate in a team environment and develop relationships cross divisionally.
• Excellent written and verbal communication skills.
• Previous experience in events preferred.
• Ability to communicate clearly in person, by phone, and in writing.

Nice To Haves

• Experience with Delphi is a plus.

Responsibilities

• Manage incoming catering leads and delegate to the appropriate catering sales manager, handle client requests, and communicate customer needs.
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, and menus.
• Maintain accounts in Delphi, including traces, creating, and updating bookings manipulating events in the function diary, and the preparation of Banquet Event Orders.
• Maintain various Catering file systems, both electronic and paper, including account files and master files for Banquet Event Orders and Resumes.
• Assist managers in preparing for site visits including (when needed) setting transportation, making restaurant reservations, and scheduling amenities.
• Assists in creating collateral and presentations for catering team.
• Manages and coordinates communication with departments within the hotel to ensure smooth service delivery.
• Maintains strong working knowledge of hotel facilities, services, and pricing.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed