GSMR Special Events Coordinator

SCENIC RAILROADS ACQUISITION CORPBryson City, NC
$16 - $19Onsite

About The Position

The Special Events Coordinator works to oversee GSMR’s licensed, branded, holiday, novelty train excursions and coordinating outside charters.

Requirements

  • Advanced knowledge of MacOS, Microsoft OS and Microsoft 365 Suite.
  • Ability to communicate effectively in both written and spoken English.
  • Ability to lift up to 50 lbs.
  • Must be able to ride and walk/move comfortably throughout a moving train.
  • Must possess organizational skills with the ability to multitask while prioritizing workload with a practical, flexible, and innovative approach to work.
  • Ability to communicate successfully with a variety of personalities and function effectively as a member of a team.
  • Must be able to pass a background check.
  • Valid driver's license required with the ability to pass a DMV check.

Nice To Haves

  • Bachelor’s Degree in Hospitality & Tourism Management, Marketing, Business Administration, or any other related field is preferred.
  • Experience with theatrical shows, specifically prior work in live entertainment production, casting, writing, and choreography is a plus.

Responsibilities

  • Responsible for inventory of all event supplies on a weekly/monthly basis
  • During events, work across departments to ensure the event meets the overall goals of GSMR and Special Events Department.
  • Act as the department representative for all safety committee meetings.
  • Work with safety department to ensure that all company policies and safety parameters are followed.
  • Collaborate with Special Events & Entertainment Manager and human resources to recruit, train, hire, schedule and maintain employees for the department.
  • Provides proper event supervision concurrent with goals of Special Events and Entertainment Manager and special events department.
  • Lead a team of special events actors, ensuring effective leadership, delegation of tasks and camaraderie within team.
  • Assists Special Event Manager with daily event set-up and managing day-to-day operations.
  • Provide hands-on assistance/guidance with employees, colleagues, the public and passengers.
  • Organization and coordination of event-specific materials.
  • Responsible for completing laundry services, including in-house cleaning or off property cleaning.
  • Responsible for maintaining all uniforms that are used/issued for the event.
  • Write and negotiate contracts setting appropriate deadlines with internal or external clients.
  • Actively seek out opportunities for specialty packages to increase company sales from various charters, weddings, etc.
  • Enter and maintain all car charter reservation requests in reservations system.
  • Enters deposits, final payments, and maintains passenger adjustments, cancellations, re-bookings, etc.
  • Provide Charter information and menu to the appropriate departments and details on a timely and organized basis.
  • Maintain GSMR’s charter contact list.
  • Maintains complete and accurate records for charters.
  • Knowledgeable with Great Smoky Mountains Railroad’s policies and procedures.
  • Knowledgeable with Special Events Department’s Standard Operating Procedures and protocols to include core pillars, position specific procedures and event protocols.
  • Other duties as requested by GSMR & AHR management.
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