Special Events Coordinator (Full Time) (37386)
About The Position
The Special Events Coordinator assists Special Events Management with creating, developing, implementing, and executing promotions and special events for the property and outside exhibitions. The position also provides additional support to the Marketing management team and the broader Agua Caliente Casinos management team. The role supports event planning and execution, coordination across departments, preparation and tracking of event paperwork and invoices, and monitoring events for compliance with approved submissions. The coordinator provides guest-service support, may serve as an MC for promotions and events, and must be willing to work nights, weekends, and holidays as required. The position has no supervisory responsibilities.
Requirements
- High school diploma or GED.
- At least 1 year of event management and/or promotional experience or training, or an equivalent combination of education and experience.
- Excellent organizational and communication skills and the ability to work with all departments.
- Exceptional customer-relations skills and innovative thinking for developing promotions and events.
- Ability to communicate in English.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Excellent grammatical skills.
- Willingness to work nights, weekends, and holidays as required.
- Ability to stand, move, and work throughout office areas and properties, including walking up to 1 mile, climbing stairs, and sitting at a workstation for the duration of a shift.
- Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 pounds intermittently.
- Sufficient hand dexterity to use office equipment, including a computer keyboard, calculator, general office equipment, and multi-line telephone.
Nice To Haves
- Gaming experience preferred.
- Spanish-language skills are a plus.
Responsibilities
- Assist the Special Events Management team in creating and maintaining the special events calendar to support revenue objectives and ensure timely event preparation.
- Work with the Casino Marketing team to create special events and follow up on their execution.
- Serve as an MC for promotions and events and participate comfortably in large group settings.
- Provide reception, filing, reporting, and tracking support for special events.
- Assist with preparing materials, obtaining approval signatures, and submitting materials to ACGC.
- Prepare paperwork for other departments about upcoming events and promotions and the support needed from each department.
- Coordinate paperwork for promotional events, including winners logs and winners release forms.
- Help monitor and execute promotions and events in accordance with approved submissions.
- Provide feedback on event and promotion execution, including guest satisfaction.
- Arrange and order promotional materials, including decorations and gifts.
- Coordinate with support departments involved in event execution, including EVS, Engineering, IT, Food & Beverage, Slot, and Table Games.
- Provide support to the Agua Caliente Casinos management team.
- Track and process invoices and bills related to special events and off-property events in a timely manner.
- Provide excellent guest service.
- Comply with applicable Tribal regulations, internal controls, policies, and procedures.
- Immediately document and report exceptions, variations, or deviations upon awareness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
