Special Events Coordinator (Full Time)
About The Position
The Special Events Coordinator assists Special Events Management with creating, developing, implementing, and executing promotions and special events for the property and outside exhibitions. The position also provides additional support to the Marketing management team and the overall Agua Caliente Casinos management team. The coordinator supports event planning and execution, including maintaining event calendars, preparing and routing paperwork, coordinating promotional materials, working with other departments, monitoring events for compliance, and reporting feedback on execution and guest satisfaction. The role requires excellent guest service and availability to work nights, weekends, and holidays as required.
Requirements
- High school diploma or GED.
- At least 1 year of event management and/or promotional experience or training, or an equivalent combination of education and experience.
- Excellent organizational and communication skills, including the ability to work with all departments.
- Exceptional customer relations skills and innovative thinking for developing promotions and events.
- Ability to communicate in English.
- Proficiency in Microsoft Excel, Word, and Outlook.
- Excellent grammatical skills.
- Ability to stand, move, and work throughout office and property areas; walk up to 1 mile; climb stairs; and sit at a desk or workstation for the duration of a shift.
- Ability to grasp, bend, lift, carry, or otherwise move goods weighing at least 25 lbs. intermittently, and sufficient hand dexterity to use office equipment.
Nice To Haves
- Gaming experience preferred.
- Spanish language skills are a plus.
Responsibilities
- Assist the Special Events Management team in creating and maintaining the special events calendar to support revenue objectives and timely event preparation.
- Work with the Casino Marketing team to create special events and follow up on their execution.
- Participate comfortably in large-group settings and serve as an MC for promotions and events.
- Provide reception, filing, reporting, and tracking support for special events.
- Assist with preparing materials, obtaining approval signatures, and submitting materials to ACGC.
- Prepare paperwork for other departments about upcoming events and promotions and their required contributions.
- Coordinate paperwork for promotional events, including winners’ logs and winners’ release forms.
- Help monitor and execute promotions and events in accordance with approved submissions.
- Provide feedback on promotion and event execution, including guest satisfaction.
- Arrange and order promotional materials, including decorations and gifts.
- Work with support departments involved in events, including EVS, Engineering, IT, Food & Beverage, Slot Department, and Table Games Department.
- Provide support to the overall Agua Caliente Casinos management team.
- Track and process invoices and bills related to special events and off-property events in a timely manner.
- Provide excellent guest service and work nights, weekends, and holidays as required.
- Comply with applicable Tribal regulations, internal controls, policies, and procedures.
- Document and immediately report exceptions, variations, or deviations upon awareness.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
