Special Events Catering Manager - Full Time

Four Seasons Hotels and Resorts•Four Seasons Maui, HI

1d•$80,000 - $96,000•Onsite

About The Position

The Special Events Catering Manager is responsible for securing and servicing catering and special event business within the Social and Corporate markets through proactive sales, relationship building, prospecting, and promotion. This role focuses on maximizing revenue and profitability while delivering exceptional service and upholding Four Seasons standards. The Special Events Catering Manager will be responsible for selling and coordinating private events and restaurant buyouts, working closely with the Food & Beverage team to create memorable guest experiences and ensure seamless event execution. This position plays a key role in driving event revenue while maintaining strong client relationships from initial inquiry through event completion. The Special Events Catering Manager reports directly to the Assistant Director of Special Events.

Requirements

Excellent reading, writing and oral proficiency in the English language.
Strong selling and interpersonal skills.
Demonstrates a naturally positive, optimistic, and solution-oriented attitude, even in fast-paced and demanding environments.
High level of creativity with a passion for designing and executing memorable, personalized, and distinctive events that exceed guest expectations.
Attention to detail.
Ability to handle multiple tasks and make decisions in a fast-paced client-driven environment.
Maui Liquor Card

Nice To Haves

Understanding or Salesforce, MS Word, Excel, and Outlook preferred

Responsibilities

Finalize the requirements of confirmed bookings while maximizing revenue potential through up selling and ensuring effective communication both written (Resumes, BEO, Daily Reports) and personal contact with all departments for the success of the event.
Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.
Prepare a monthly booking report.
Ensure all information is noted in Golden Sales and Catering for accurate account information.
Actively solicit new business and respond to inquiries with the intention of confirming profitable wedding, catering, and special events business.
Collaborate with clients and operational partners to develop creative event concepts and memorable experiences that differentiate the resort and drive guest satisfaction.
Maintain an active trace/follow-up system on all inquiries and personal sales calls.
Conduct property tours and entertain planners of meetings, social events, and weddings.