Special Events Bartender

DHRM • Richmond, VA

6d

About The Position

The Special Events Bartender works as part of the Virginia Museum of Fine Arts Food Services Events Team to prepare and serve beverages and provide guests with a safe, professional, and consistently high level of customer service. The role includes preparing and stocking bars, following standard beverage recipes and management serving-size requirements, checking identification, monitoring alcohol inventory, maintaining controls over alcohol, and completing post-shift consumption reports. Bartenders also follow Alcohol Beverage Control guidelines and safety and sanitation practices, address customer complaints when needed, and work with management to respond appropriately to problem clients.

The Events Team serves museum events in a professional, team-oriented environment. Scheduling is flexible and arranged with reasonable advance notice based on agreed availability; the museum is open 365 days a year, so shifts may include days, holidays, evenings, and weekends. Employment is contingent upon successfully completing a criminal background check. New hires must complete an I-9 and provide identity and work-authorization documentation; VMFA uses E-Verify.

Requirements

• Ability to handle fast-paced, high-volume situations and remain calm, professional, and gracious in a high-pressure workplace.
• Knowledge of a full-service bar and recipes for various alcoholic beverages, with a strong understanding of Alcohol Beverage Control policies and procedures.
• Knowledge of basic bar equipment, including shakers, strainers, juicers, and muddlers.
• Ability to set up, maintain, and break down a bar.
• Ability to maintain a professional demeanor and appearance.
• Ability to handle or feel; reach with hands and arms; climb, balance, stoop, kneel, crouch, or crawl; talk and hear; and taste and smell.
• Ability to be prompt and punctual for scheduled shifts.
• Ability to solve problems independently.
• Knowledge of cash-handling policies and procedures and ability to use a point-of-sale system.
• Ability to provide excellent customer service and work as part of a diverse team.
• Ability to read, write, comprehend, and follow directions and instructions.
• Ability to lift or move up to 50 pounds and stand or walk for up to 8 hours.
• Ability to work a flexible schedule that includes days, holidays, evenings, and weekends.

Nice To Haves

• Prior knowledge of Alcohol Beverage Control policies and guidelines.
• Prior experience as a bartender and/or server.
• Prior experience in a fast-paced, fine-dining environment.
• Prior bartending education and training.
• ServSafe Food Handler certification.

Responsibilities

• Prepare bars and keep them stocked throughout the shift.
• Prepare and serve beverages using standard recipes and management serving-size requirements, following Alcohol Beverage Control guidelines.
• Check guests’ identification and ensure it is valid.
• Monitor alcohol inventory, maintain appropriate stock levels and controls, and complete consumption reports after shifts.
• Provide consistently excellent customer service and maintain a safe environment by identifying problem clients and addressing situations appropriately with management.
• Follow safety and sanitary practices.
• Investigate and resolve customer complaints when needed.
• Set up, maintain, and break down the bar.
• Handle cash and use a point-of-sale system according to applicable policies and procedures.

Benefits

• Free admission to special exhibitions and previews of special exhibitions.
• Employee pricing for select museum programs and classes.
• Discounts at Amuse, Floris, Best Café, and the VMFA Shop.
• Flexible scheduling with reasonable advance notice based on agreed availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed