Special Events Attendant - Toyota Music Factory

SP Plus•Irving, TX

1d•Onsite

About The Position

SP+ is hiring a Special Events Attendant to provide customer service and support parking operations at Toyota Music Factory. The role involves assisting customers, collecting parking payments, facilitating traffic flow, and completing cashiering tasks. Attendants should be courteous, punctual, neatly dressed in uniform, and able to learn the requirements and surroundings of each event location. The position involves working outdoors in varying weather conditions.

Requirements

Less than a high school education, or one month of related experience or training, or an equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to present information effectively in one-on-one situations with customers and company employees.
Ability to write simple correspondence.
Ability to add and subtract two-digit numbers and multiply and divide with 10s and 100s, including using American currency.
Ability to maintain a neat, clean appearance and wear the complete uniform at all times.
Ability to stand, walk, and use hands to handle cash and equipment; occasionally sit, climb, or balance; and occasionally lift and move up to 25 pounds.
Availability for location-specific shift requirements; third-shift and weekend availability may be required where applicable.

Responsibilities

Courteously answer customers’ questions and provide quality customer service.
Receive customer payments for parking services and facilitate traffic flow through the gate.
Arrive for scheduled shifts on time and maintain a neat, clean appearance in complete uniform.
Give directions and inform customers about locations in the city.
Control traffic at entrances and exits as needed.
Report accidents, suspected policy violations, safety hazards, unusual occurrences, and debris or spills to the Facility or Senior Manager.
Learn each Special Event location and its requirements.
Count starting bank money at the beginning of the shift.
Collect cash and/or coupons and maintain cash security.
Make change and issue receipts or tickets for transactions.
Verify shift transactions against money on hand and complete the cashier shift report.