Special Events Attendant - Zach Theater Austin

Metropolis Technologies • Austin, TX

7d • Onsite

About The Position

SP+ is a Metropolis company that uses artificial intelligence for real-world applications, specifically computer vision to enable checkout-free parking experiences. They are the largest parking network in America, with over 23,000 employees across 4,000 locations. SP+ is reinventing parking to make everyday experiences remarkable by giving people back their most valuable asset: time.

Requirements

• Less than High School education or one month related experience, training or an equivalent combination of education and experience.
• Availability to work 2nd shift, 3rd shift and/or week-ends may be required.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one situations to customers and other employees of the company.
• Ability to add, subtract, two digit numbers and multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of American money.
• Employees will be required to maintain a neat and clean appearance and be in complete uniform at all times.
• Regularly required to stand; walk; and use hands to handle cash and equipment.
• Required to work outside in varying weather conditions (cold, rainy, snowy, harsh, hot, humid).
• Occasionally required to sit and climb or balance.
• Must occasionally lift and/or move up to 25 pounds.

Nice To Haves

• Open availability preferred as this is an event location.
• The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Responsibilities

• Deliver quality customer service, receive payment from customers for parking services and facilitate the flow of traffic through the gate.
• Arrive at work every scheduled day, on time and in a neat and clean uniform.
• Courteously assist customers by answering any questions they may have.
• Direct incoming customers to available parking spaces.
• Count vehicles on location throughout shift, as needed.
• Write and issue violation warnings to tenants and visitors that violate garage policies.
• Patrol transient and reserved parking levels on foot or in customized motor carts, if applicable.
• Provide assistance to customers that have forgotten where they parked their vehicle.
• Give directions and is knowledgeable of surroundings to inform customers of various locations in the city.
• Control traffic at entrances and exits as needed.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility or Senior Manager.
• Communicate debris, water, oil spills and etc. to Facility or Senior Manager.
• Have a thorough knowledge of the major streets, landmarks and freeways in the area of the lot.
• Ensure successful customer interactions.
• Count “bank” money at the beginning of the shift to verify starting total.
• Collect cash and/or coupons and maintain security of cash.
• Make change and issue receipts or tickets to customers for each transaction.
• Verify shift transactions against money on hand and complete cashier shift report.

Benefits

• SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED