Sales Coordinator
About The Position
Carmine’s Washington, D.C. is seeking an organized, energetic, and guest-focused Special Event Sales Coordinator to join their events team. This role offers an opportunity to enter one of D.C.’s most iconic dining experiences and serves as a launchpad for a career in event sales. The coordinator will work alongside Sales Managers and the Director of Events, learning the business from inquiry to execution and becoming the operational backbone of the special events program. This position is described as a front-row seat to a high-volume event operation with a clear path to grow into a Sales Manager role, rather than just an administrative position.
Requirements
- 1–2 years of experience in a customer service, administrative, or hospitality support role.
- Strong written and verbal communication skills.
- Highly organized with sharp attention to detail.
- Comfortable managing multiple tasks simultaneously and staying composed under pressure.
- Positive energy and a team-first mindset.
- Flexibility to work occasional evenings or weekends during peak event periods.
Nice To Haves
- Restaurant or catering experience.
- Familiarity with Microsoft Office, Outlook, and event or reservation platforms like Tripleseat or OpenTable.
- Awareness of the D.C. hospitality and events landscape.
- Understanding of the corporate, government, and association market.
Responsibilities
- Respond to all inquiries via phone and email with warmth, professionalism, and an on-brand tone.
- Create and update Banquet Event Orders (BEOs).
- Manage CRM records in Tripleseat.
- Track event details.
- Maintain OpenTable reservations.
- Receive and record all incoming leads in Tripleseat from initial inquiry through BEO distribution.
- Support the sales process by qualifying leads, gathering event details, and routing inquiries to the appropriate Sales Manager.
- Collect deposits and final payments.
- Confirm menu selections.
- Follow up for guest counts.
- Keep all BEO details current and accurate.
- Coordinate third-party catering orders, including inputting, quantifying, printing, and distributing while verifying accuracy and completeness.
- Develop deep knowledge of Carmine’s D.C. private dining spaces, menu offerings, portion sizes, and operational flow.
- Collaborate across FOH, BOH, and third-party partners to ensure seamless communication leading up to and during events.
- Assist with setup for large and specialty events, pull inventory, and confirm the return of event supplies after service.
- Provide hands-on onsite support during events, including helping with prep, stepping in where needed, and ensuring a flawless start.
- Embrace a learning environment to grow into a full sales professional.
Benefits
- Competitive hourly pay
- Paid time off and sick days
- Health and dental coverage
- Free meals at Carmine’s D.C.
- 20% employee discount across all locations
- A clear career path into event sales
- Promotion from within opportunities
- Investment in employee development
- Collaborative, team-oriented culture
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
