About The Position

The San Francisco Department of Public Health is hiring a temporary exempt, on-call-as-needed Vietnamese-English Special Bilingual Examiner. The position conducts examinations of DPH employees’ Vietnamese-English bilingual skills to determine proficiency in translation and interpretation. Under general direction, the examiner administers oral and/or written tests at various testing locations, rates candidate performance, and performs related duties as required. Assignments typically last from two hours to two days, though longer assignments are possible. The position is limited to 1,040 work hours per year. The examiner may work in interview settings and classroom testing environments. Responsibilities include preparing test materials and facilities, distributing materials, giving instructions, answering general questions, maintaining test security, preventing candidates from taking test materials, scoring exams, and providing results to candidates and human resource professionals in the designated format. The examiner also documents unusual incidents and may assist with developing exam items, test questions, and rating guidelines. The Department of Public Health advances equitable and inclusive access to quality healthcare and works to protect and promote the health of San Franciscans. Employees should expect to work in person across the department’s hospitals, clinics, programs, and offices. This recruitment may also be used to fill current and future vacancies at other DPH locations.

Requirements

  • High school diploma or equivalency certificate.
  • In addition to the high school diploma or equivalency certificate, one of the following is required: completion of a recognized certificate or certification in Vietnamese-English translation and/or interpretation; at least ten examination days or 80 hours of verifiable work experience as a Bilingual Examiner; or at least one year of verifiable work experience as a Qualified Interpreter, Translator, Teacher, or similar occupation whose main responsibility is translating and/or interpreting Vietnamese to and from English.
  • A departmental-designated bilingual staff certificate does not qualify as a recognized interpreter and translator certification.
  • Minimum qualifications must be met by the final filing date unless otherwise noted.
  • Applicants claiming a translation or interpretation certificate must submit a copy if asked to verify qualifications.

Nice To Haves

  • Professional experience as a medical or health care interpreter.
  • Fluency in speaking, reading, and writing English and Vietnamese.
  • Experience evaluating spoken and written information in both English and Vietnamese.
  • Exceptional oral and written communication skills in English and Vietnamese.
  • Degree from a recognized school of translation and interpretation.
  • Excellent punctuality.
  • Flexibility.
  • Exceptional customer service skills.
  • Ability to deal tactfully and effectively with a large and diverse group of people.

Responsibilities

  • Administer oral and/or written tests of Vietnamese-English bilingual skills in interview settings and classroom testing environments.
  • Prepare test materials and arrange facilities before examinations.
  • Distribute test materials, provide test instructions, and answer general questions.
  • Maintain the security of test materials before, during, and after examinations, and prevent candidates from taking test materials.
  • Rate candidates’ test performance and bilingual proficiency using established rating scales, score exams, and provide results in the designated format to candidates and human resource professionals.
  • Report and document unusual incidents.
  • Assist in developing exam items, test questions, and rating guidelines.
  • Perform related duties as required.
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