Special Assistance In-Home Social Worker

New Hanover County•New Hanover County, NC

10d

About The Position

The New Hanover County Department of Social Services is seeking a Special Assistance In-Home Social Worker to support adults with disabilities and help them remain safely and independently in their homes. The position provides case management for eligible recipients of Special Assistance (SA) In-Home financial assistance by connecting clients and families with services, resources, and community support. The Social Services department is part of New Hanover County’s Consolidated Human Services Agency, which provides public health and social services throughout the county. The department serves residents through essential human services and is guided by the county’s values of professionalism, innovation, equity, integrity, stewardship, and accountability. New Hanover County values a diverse workforce and offers opportunities for employee growth and public service. The position works Monday through Friday, 8:00 AM to 5:00 PM. All position assignments must be available to work during emergency situations.

Requirements

One of the following: an MSW from an accredited school; a BSW from an accredited school of social work and one year of related social work experience; a four-year degree in a human services field with at least 15 semester hours in courses related to social work and two years of related social work experience; a four-year degree outside human services and three years of related social work experience; or an equivalent combination of education and experience.
Valid driver’s license and good driving record at the time of application.
Valid North Carolina driver’s license by the first date of employment and a good driving record.
Ability to prioritize workload and manage administrative duties while balancing field work.
Ability to identify and assess risk, address safety issues, and problem-solve with families.
Ability to make decisions without personal prejudice or bias and respect individual differences.
Ability to think critically in conflict and high-stress situations and exercise sound judgment.
Ability to adhere to codes of conduct and ethical principles.
For applicants relying only on economic services caseworker or Probation/Parole Officer experience as social work experience, at least two years of such experience is required to be considered as a trainee; that experience counts at half-time, up to a maximum of one year.
Applicants considered for trainee status must meet the required minimum education. All experience requirements must be met within two years of employment; the maximum trainee period is two years.

Nice To Haves

Bilingual in English and Spanish is preferred.

Responsibilities

Conduct initial client assessments and identify individual strengths, needs, and support services.
Develop service plans that promote client safety, independence, and well-being.
Assist adults with disabilities and their families in accessing programs and services that provide protection and support.
Assess clients’ capacity to make decisions about their lives and determine when a surrogate decision-maker may be needed.
Coordinate services with community agencies and service providers.
Perform other related duties as assigned.
Prioritize workload and maintain administrative duties while balancing field work.
Identify and assess risk, address safety issues, and problem-solve with families to create solutions.
Build connections with families and apply family-centered principles.
Build and maintain positive, productive relationships with peers, colleagues, managers, providers, the community, and other professionals.
Navigate technology and learn new and complex systems.

Benefits

Employer-paid 401(k) contributions.
Retirement plan through the NC Retirement System.
Flex time and telework availability, depending on position.
Paid sick and personal leave.
13 paid holidays per year.
Paid parental leave.
Paid community services leave.
Education leave to obtain a degree within the employee’s line of work.
Medical, dental, and vision insurance, plus other insurance options.
Onsite, employer-paid health and wellness center.
Professional development trainings and leadership initiatives.
Bilingual pay differential for employees validated by the County’s Language Access Coordinator when performing bilingual duties during scheduled work hours, in accordance with County policy.