About The Position

The Special Assistance In-Home (SAIH) program provides a cash supplement and supportive services to low-income adults who need licensed facility-level care but prefer to live at home. The program is administered by county Departments of Social Services under the North Carolina Division of Social Services. The Social Worker II provides case management, assessment, service coordination, client and caregiver engagement, and ongoing monitoring to support clients living safely at home. The role also assists with intake for the Adult Services Unit and performs duties during emergencies or disasters as required. Additional pay is offered to applicants fluent in Spanish and English or Hmong and English, subject to bilingual proficiency testing.

Requirements

  • Bachelor's degree in social work from an appropriately accredited institution; or a bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; or a bachelor's degree from an appropriately accredited institution and two years of directly related experience; or an equivalent combination of education and experience.
  • Considerable knowledge of social work principles, techniques, and practices and their application to individual casework, group work, and community problems.
  • Knowledge of psychosocial, socioeconomic, and behavioral problems and their treatment.
  • Knowledge of governmental and private organizations and community resources.
  • Knowledge of laws, regulations, and policies governing the program.
  • Skill in establishing rapport with clients and assessing psychosocial, behavioral, and psychological aspects of client problems.
  • Proficiency in spoken and written English.
  • Ability to express and exchange ideas verbally and to convey detailed instructions loudly, accurately, and/or quickly.
  • Ability to receive detailed instructions or information through verbal communication.
  • Ability to prepare and analyze written or computer data.
  • Ability to operate and use systems, technologies, motor vehicles, and machines required for the position.
  • Ability to observe general surroundings and activities and apply guidelines, policies, and procedures.
  • Analytical, decision-making, and problem-solving skills.
  • Excellent verbal and written communication and interpersonal skills.
  • Organizational and time management skills.

Nice To Haves

  • Fluency in Spanish and English or Hmong and English; bilingual proficiency testing is required and additional pay is offered.

Responsibilities

  • Develop and coordinate individualized care plans to enable clients to live safely at home rather than in an Adult Care Home or similar facility.
  • Conduct or coordinate comprehensive assessments to determine eligibility, functional status, and service needs.
  • Coordinate with home health agencies, physicians, therapists, durable medical equipment providers, and other agencies to ensure authorized services are in place.
  • Engage clients, families, and caregivers in planning and service delivery.
  • Review and update care plans, monitor service delivery, and address changes in client needs.
  • Assist with overall intake for the Adult Services Unit.
  • Perform duties during emergencies or disasters as required.
  • Perform other duties as required or assigned.
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