About The Position

The primary role of the Operational/PBS SAFA is to provide valuable support to Flight Attendants by improving operational performance and assisting with PBS Bidding. They also assist with various projects, initiatives, and goals.

Requirements

  • Must be an active Flight Attendant with at least 9 months of active service with the company.
  • May not hold other SAFA positions while in the Operational/PBS SAFA position.
  • Must live within the domicile they work.
  • Must have no Active Discipline in employee file.
  • Must be self-motivated, reliable, and organized.
  • Must be available to attend initial and annual recurrent PBS training with Crew Planning in MSP to become proficient in PBS bidding.
  • Must have working knowledge of Microsoft Office 365.
  • Must have intermediate to advanced proficiency with SkyPro and general technology.
  • Must have ability to work varying hours including some evenings, weekends, and holidays.
  • Must possess the ability to embrace new ideas and encourage crewmembers to do the same.
  • Must possess the ability/disposition to interact professionally and positively with all work groups as well as customers.
  • Uniform is to be worn while on duty, in compliance with Flight Attendant Style Guide.
  • May be required to fly, to preserve the integrity of the operation.

Responsibilities

  • Compile, report, and trend concourse activity.
  • Assist Flight Attendants with on-time departures, solving problems in real time.
  • Assist Flight Attendants with PBS bid options, scoring, point values, and monthly bid package reviews.
  • Assist Flight Attendants with online account log-in, SkyPro, or website questions.
  • Support base events, initiatives, and goals.
  • Become a subject matter expert in areas relevant to base initiatives, goals, and on-time departures.
  • Complete other duties as assigned by Inflight Base Management.

Benefits

  • Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match starting on Day 1
  • Operational Performance Rewards (OPR) Program
  • Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service