Special Accounts Representative
Saia Inc.•Johns Creek, GA
•$20 - $23
About The Position
Assists with monitoring, tracking, quoting, negotiating, and contractual compliance with the organization’s specialty products.
Requirements
- High school diploma or GED.
- 2+ years of less-than-truckload or customer service experience.
- Proficiency in Microsoft Office and transportation management applications.
Responsibilities
- Communicates customer's needs with business partners to address their needs and resolve discrepancies.
- Provides daily status updates to leadership on assigned accounts.
- Recognizes issues to avoid service disruptions.
- Resolves multi-task service requests through various channels of communication.
- Maintains accurate records of customer documentation.
- Assists cross-functional teams in audits related to transportation processes.
- Supports business partners by uncovering and securing new business opportunities.
Benefits
- Competitive compensation
- Great benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
