Spec, Business Performance Partner

Cardinal Health
CA$51,900 - CA$69,200Hybrid

About The Position

Cardinal Health Canada, with over 1400 employees nationwide, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country. As a key member of our Operational Excellence team, reporting to the Director of Operational Excellence, you’ll play a pivotal role in transforming how we operate across the Central Region (Mississauga and Vaughan). This role is ideal for a results-driven leader who thrives on solving complex problems, empowering teams, and delivering sustainable improvements. We’re looking for a dynamic, data-driven leader who thrives on solving complex problems, inspiring teams, and delivering measurable results. You’ll be a key player in shaping how we operate and grow. The Process Improvement Consultant will report to the Director, Operational Excellence. The Operational Excellence professional is responsible for identifying and executing against performance improvement opportunities, enabling successful transformations across the enterprise, and using contemporary process improvement techniques while building people capabilities. They effectively and passionately lead Lean Six Sigma projects aimed at enhancing efficiency, eliminating waste, reducing defects, and improving overall quality.

Requirements

  • Bachelor’s degree in engineering, business, science, or a related field (Industrial Engineering preferred)
  • 1-2 years experience in related field
  • PMP certification is an asset
  • Detail-oriented with a strong sense of urgency, excellent time management, and the ability to thrive in both team-based and independent work environments
  • Certified Yellow or Green Belt (an asset)
  • Lead, coach and facilitate low to medium-scale improvement projects within site/region
  • Influence, negotiate and communicate with a range of stakeholders
  • Drive project governance and timeline adherence
  • Apply Lean and Six Sigma methodologies to solve operational problems
  • Manage projects of varying complexity
  • Understand process automation tools, WMS, ERP systems, and BI tools
  • Experience building performance management dashboards
  • Experience in Operations, Supply Chain, Manufacturing, and/or Distribution

Responsibilities

  • Facilitate quarterly project pipeline review and align projects to business objectives and key performance indicators
  • Facilitate weekly Hoshin process for site/region and ensure project objectives are met
  • Measure and analyze processes to identify opportunities for improvement in safety, quality, productivity, and standardization
  • Lead/Coach site/regional projects to solve operational challenges using DMAIC methodology
  • Gather data and information that help business leaders make decisions and prioritize projects
  • Prepare reports and presentations on project results, risks, and benefits
  • Coach project leaders throughout project life cycle.
  • Monitor project primary metrics post-Control phase up to 12 months to ensure results are sustained
  • Optimize processes to reduce waste, variation, and defects.
  • Attend tiered accountability meetings and assist team leaders and supervisors to track, communicate, and drive performance through real-time problem solving
  • Support training of associates, team leads, and supervisors in Lean and Six Sigma methodologies, following 70-20-10 development framework
  • Facilitate, support, and assist in Kaizen events, A3 projects, and root cause problem solving
  • Provide guidance and support to Kaizen Leaders, White Belts and Yellow Belts
  • Support leaders in implementing Tiered Accountability and ensure adoption to the standard
  • Support organizational performance management through the building and maintaining of dashboards and reports that provide insights to leaders (e.g., PowerBI dashboard)

Benefits

  • Performance-based annual bonus
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