Spanish Programming Supervisor- Main (Grade 11)

Yuma County•Yuma, AZ

4d•Onsite

About The Position

Under minimal supervision, performs library work of moderate difficulty in the coordination of Spanish language library services for the public; acts as lead worker for some library staff and assists the Main Branch Manager; this position has department specific responsibility; hours may vary (Monday – Saturday) depending on the needs of the Library District.

Requirements

Associate’s degree in business, public administration or a closely related field
Three years working in a library
One year of supervisory experience
OR an equivalent combination of education and experience
Must possess or have the ability to obtain a fingerprint Clearance Card
Bilingual (English/Spanish) required
Requires successful completion of a background check
Must possess and maintain valid Arizona driver’s license
Knowledge of: Yuma County and Department policies and procedures and functions; techniques of library operations; the Dewey Decimal System; children’s services as practiced in public libraries; books and authors; principles and practices of supervision.
Skill in: Assigning and reviewing work performance of others; using office machines, and automated system; business English, spelling and arithmetic; providing effective customer-oriented service; handling irate patrons and tense situations; communicating verbally and in writing; following written instructions; establishing and maintaining effective working relationships with employees, other agencies, and the public; training.
Ability to: Effectively respond to phone calls, emails and complaints in a timely manner; plan, prioritizes, manages and responds to multiple assignments in a fast-paced environment; read, write, research, synthesizes data and detailed reports; use modern office equipment and computers; assigning and leading the work of others; communicate effectively verbally and written; lift up to 40 lbs; perform the essential functions of the job specifications with or without a reasonable accommodation.

Responsibilities

Gives guidance and direction to staff and oversees library functions in the absence of the on-site supervisor
Reviews daily schedule and makes changes when necessary to ensure proper coverage
Assists with the supervision, trains, and coordinates the functions of the assigned staff and volunteers
Provides training, instruction, and orientation to new employees
Determines work schedules for outreach events
Communicates with patrons, interprets complex questions related to their needs, and resolves issues
Collects, tracks, and generates reports for the Spanish Outreach program statistics
Assists with the reviewing, selection, and ordering of Spanish language materials
Oversees Spanish programs throughout the Library District
Holds meetings quarterly with Spanish Outreach Library Assistant I’s
Visits Branches twice a year to review programs and provide assistance
Develops and maintains partnerships with community agencies
Works with Community Relations Manager to ensure marketing and outreach to the community
Utilizes social media to promote library services
Responsible for report writing and program statistics
May check materials in and out, handle fees and fines, issue library cards, and shelve books and materials
Plans and coordinates various activities for outreach throughout the year
Ensures assigned staff are engaging with the community
Ensures that registrations for events are filed and submitted in a timely manner
Generates reports
Assists patrons with their needs
Responds to complaints
Organizes and conducts library programs and activities
Promotes public library services to the local community
Develops, conducts and records virtual programming (i.e. story time, crafts, robotics, STEAM programming and emerging technology)
May be assigned to work in other library branches and divisions
Maintains automated and manual files
Assists in preparation of schedules, reports and correspondence
Regular and reliable attendance is required
Performs other duties as assigned