Spanish Healthcare Interpreter, 32 hrs,FT, M-F, Onsite at Myers Park/North Park

Advocate Health and Hospitals Corporation•Charlotte, NC

3d•Onsite

About The Position

The Healthcare Interpreter ensures equal access for all by serving as the linguistic and cultural intermediary of the healthcare encounter. This is a full time, 32 hour per week position, working Monday through Friday at Atrium Health Myers Park and Atrium Health North Park in the greater Charlotte area.

Requirements

1-year related experience required.
Knowledge of medical terminology and prior experience in a healthcare setting is required.
High school diploma required.
Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
Competition of 40-hour Medical Interpretation Training Program within 1 year of hire required.
Must speak English and foreign language in simple, understandable terms, and have an intact sense of sight and hearing.
Must be mobile throughout entire healthcare system.
Must be able to deliver language access via in-person, telephone and video remote modalities

Nice To Haves

Bachelor's degree preferred.
National medical interpreter certification preferred.

Responsibilities

Proactively responds to requests for language access in a healthcare setting. This includes but is not limited to: In-person interpreting, telephone interpreting, video interpreting, basic translation.
Leverages the use of technology, as needed, to deliver services in a variety of different modalities.
Troubleshoots basic application issues with software and customer as needed.
Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
Strives to contain costs at all times and leverages vendor relationships as needed.
Interprets information regarding the patient's and family's healthcare needs. Scenarios may include patient education, appointments, discharge instructions, procedures, emergency encounters, assessments, etc.
Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards
Translates basic written information as needed and within department guidelines.
Serves as a cultural mediator and educate customers appropriately.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program