Space Planning Program Manager
About The Position
The Space Planning Program Manager oversees daily operations of planogram and floorplan development across assigned client programs. The role manages team workload, productivity, quality standards, schedules, and associate development to deliver accurate, efficient, execution-ready merchandising solutions aligned with client expectations and business objectives. It translates departmental priorities into actionable plans, coordinates resources, resolves operational challenges, anticipates client needs, and provides strategic recommendations. Through servant leadership, coaching, shared learning, and continuous improvement, the role develops talent and fosters a collaborative culture. The position is accountable for assigned client programs and brand partnerships, maintaining alignment with brand standards and business objectives, communicating progress and risks, resolving issues, and strengthening client confidence. It provides operational oversight of planogram and floorplan development, team performance, workflow, quality controls, and program execution. The role collaborates with Category Management, Retail Partners, Field Leadership, the Space Planning Director, and other stakeholders, and provides direction to the Planogram Senior Lead, Planogram Lead, Floorplan Lead, and Space Planning Training Manager. The position is primarily office-based, with collaboration across corporate teams, field operations, and client locations. Travel to client meetings, corporate offices, retail locations, and program operations across assigned markets is required. Physical demands include sitting or standing for extended periods and occasional lifting of up to 25 pounds.
Requirements
- 4+ years of progressive experience in retail merchandising, planogram development, floor planning, space planning, or related operations.
- Demonstrated ability to coordinate workloads, manage project timelines, and maintain quality and productivity standards.
- Experience coaching associates, providing performance feedback, and supporting employee development.
- Experience using planogram, floorplan, merchandising, reporting, or project management software.
- Ability to manage competing priorities, resolve operational issues, and escalate risks appropriately.
- Strong operational leadership, organizational, and decision-making skills.
- Ability to translate departmental priorities into daily execution plans and measurable team expectations.
- Strong analytical and problem-solving capabilities, including interpreting productivity, quality, and workload data.
- Knowledge of planogram and floorplan development processes, retail merchandising principles, and space optimization.
- Excellent communication, coaching, collaboration, and conflict-resolution skills.
- Ability to manage resources, deadlines, competing priorities, and changing business requirements.
- Proficiency in Microsoft Office, reporting tools, project management platforms, and relevant merchandising software.
- Commitment to servant leadership, continuous improvement, and employee development.
- Ability to exercise sound judgment and maintain confidentiality when handling client, business, and personnel information.
- Ability to sit or stand for extended periods.
- Occasional lifting of up to 25 pounds may be required.
Nice To Haves
- 2+ years of experience leading teams, coordinating functional workstreams, or managing operational responsibilities.
- Associate or bachelor's degree; equivalent relevant professional experience may be considered in lieu of a degree.
- Experience collaborating with clients and cross-functional stakeholders.
Responsibilities
- Own assigned client programs and brand partnerships, anticipate client needs, recommend improvements, manage expectations, communicate progress and risks, and resolve issues in a timely manner.
- Manage workload distribution, team capacity, schedules, competing priorities, quality standards, productivity expectations, review processes, documentation, and operational controls.
- Oversee planogram and floorplan development to ensure merchandising accuracy, effective space utilization, operational feasibility, and compliance with retailer requirements and established standards.
- Lead team performance and development through coaching, feedback, training, cross-functional collaboration, performance management, and career development opportunities.
- Partner with Category Management, Retail Partners, Field Leadership, the Space Planning Director, and other stakeholders to align requirements, resolve challenges, communicate risks, and support program execution.
- Identify operational risks, resolve workflow challenges, manage escalations, and implement process improvements to strengthen productivity, quality, scalability, and client satisfaction.
- Monitor operational performance, communicate project status and resource needs, and implement approved changes and innovations.
- Foster shared accountability, continuous learning, servant leadership, and a collaborative team culture.
- Provide direction and oversight to the Planogram Senior Lead, Planogram Lead, Floorplan Lead, and Space Planning Training Manager.
- Travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
