Space Planning Training Manager

TruX Retail Partner•Salisbury, NC

2d•$65,000 - $80,000

About The Position

The Space Planning Training Manager is responsible for the strategy, design, development, implementation, and continuous improvement of training and development programs for Planogram and Floorplan teams. The role owns training content, tools, resources, technical documentation, and learning frameworks that equip employees to deliver accurate, consistent, execution-ready merchandising solutions. The manager translates operational requirements, technical processes, and organizational priorities into scalable learning solutions, standardized training materials, job aids, onboarding programs, and technical development pathways. The role partners with leadership and subject-matter experts to identify skill gaps, establish technical proficiency standards, measure training effectiveness, and improve employee readiness, quality, productivity, and team performance.

Requirements

4+ years of experience in planogram development, floorplan development, retail merchandising, space planning, technical training, learning and development, or a related field.
Experience designing and improving training programs, onboarding, and technical development initiatives.
Strong understanding of planogram and floorplanning processes, retail merchandising standards, technical workflows, and quality expectations.
Demonstrated ability to assess skill gaps, analyze performance trends, and translate business needs into scalable learning solutions.
Experience managing multiple projects and collaborating with operational leaders and subject-matter experts.
Strong knowledge of planogram and floorplan development processes, retail merchandising principles, and relevant software and technical standards.
Ability to assess organizational training needs, develop competency-based learning programs, and establish consistent training standards.
Strong analytical and project management skills, including the ability to evaluate training effectiveness and recommend improvements based on performance data.
Ability to exercise independent judgment, prioritize initiatives, and align learning strategies with operational goals.
Strong communication, facilitation, stakeholder management, and change leadership skills.
Proficiency in Microsoft Office and relevant planogram, floorplan, and learning systems.
Ability to manage confidential business and employee development information appropriately.
Ability to sit or stand for extended periods.
Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.
Occasional lifting of up to 25 pounds may be required.

Nice To Haves

Bachelor's degree preferred; equivalent relevant experience may be considered.

Responsibilities

Own the development and execution of the Planogram and Floorplan training strategy, including program priorities, learning standards, technical competency frameworks, and development initiatives aligned with operational objectives and organizational growth.
Assess current and future workforce capability needs using quality trends, performance data, workflow changes, business requirements, and leadership feedback to identify skill gaps and establish training priorities.
Design, develop, and maintain scalable onboarding, technical training, continuing education, and career development programs for Planogram and Floorplan teams, roles, and client programs.
Create, build, and maintain training content, curricula, instructional materials, step-by-step guides, standard operating procedures, job aids, reference tools, knowledge libraries, practice exercises, proficiency assessments, and certification or readiness criteria, as appropriate.
Partner with leaders and subject-matter experts to turn technical processes, planogram and floorplan workflows, retailer requirements, merchandising standards, and software updates into practical learning solutions; validate accuracy, document process changes, and keep resources current and aligned with operational and client requirements.
Evaluate training effectiveness through measures such as proficiency, time to competency, quality outcomes, rework, productivity, and stakeholder feedback; refine programs and resources to address gaps and improve readiness and operational outcomes.
Provide functional leadership, direction, and coaching to training personnel, as applicable, and establish expectations for training development, delivery, technical accuracy, learner support, and program outcomes.
Contribute to employee development and performance decisions within delegated authority.
Maintain standards for training content management, documentation, version control, accessibility, and distribution.
Identify and implement improvements to training systems, content development methods, learning tools, and knowledge-sharing practices to strengthen technical consistency, support career growth, increase scalability, and improve operational effectiveness.