Space Planning Program Manager
About The Position
The Space Planning Program Manager oversees daily planogram and floorplan development operations across assigned client programs. The role manages workload, productivity, quality standards, and associate development to deliver accurate, efficient, timely, and executable merchandising solutions aligned with client expectations and business objectives. The manager translates departmental priorities into actionable plans, coordinates resources, resolves operational challenges, anticipates client needs, and develops strategic recommendations. Through servant leadership, the role develops talent, removes barriers, and fosters collaboration, shared learning, and continuous improvement. It provides direction and oversight to the Planogram Senior Lead, Planogram Lead, Floorplan Lead, and Space Planning Training Manager, aligning team capabilities and deliverables with program commitments and departmental objectives. The position is primarily office-based, with regular collaboration across corporate teams, field operations, and client locations. Travel to client meetings, corporate offices, retail locations, and program operations across assigned markets is required.
Requirements
- At least 4 years of progressive experience in retail merchandising, planogram development, floor planning, space planning, or related operations.
- Demonstrated ability to coordinate workloads, manage project timelines, and maintain quality and productivity standards.
- Experience coaching associates, providing performance feedback, and supporting employee development.
- Experience using planogram, floorplan, merchandising, reporting, or project management software.
- Ability to manage competing priorities, resolve operational issues, and escalate risks appropriately.
- Strong operational leadership, organizational, and decision-making skills.
- Ability to translate departmental priorities into daily execution plans and measurable team expectations.
- Strong analytical and problem-solving capabilities, including interpreting productivity, quality, and workload data.
- Knowledge of planogram and floorplan development processes, retail merchandising principles, and space optimization.
- Excellent communication, coaching, collaboration, and conflict-resolution skills.
- Ability to manage resources, deadlines, competing priorities, and changing business requirements.
- Proficiency in Microsoft Office, reporting tools, project management platforms, and relevant merchandising software.
- Commitment to servant leadership, continuous improvement, and employee development.
- Ability to exercise sound judgment and maintain confidentiality when handling client, business, and personnel information.
- Ability to sit or stand for extended periods.
- Ability to travel to client meetings, corporate offices, retail locations, and program operations across assigned markets.
- Occasional lifting of up to 25 pounds may be required.
Nice To Haves
- At least 2 years of experience leading teams, coordinating functional workstreams, or managing operational responsibilities.
- Associate or bachelor's degree; equivalent relevant professional experience may be considered in lieu of a degree.
- Experience collaborating with clients and cross-functional stakeholders.
Responsibilities
- Own assigned client programs and brand partnerships, anticipate client needs, provide recommendations, and identify opportunities to improve merchandising outcomes and business performance.
- Manage client expectations, maintain alignment with brand standards and business objectives, communicate progress and risks, and resolve issues in a timely manner.
- Distribute workload, manage team capacity, project schedules, and competing priorities, and enforce quality standards, productivity expectations, review processes, documentation, and operational controls.
- Oversee planogram and floorplan development to ensure merchandising accuracy, effective space utilization, operational feasibility, and compliance with retailer requirements and established standards.
- Lead team performance and employee development through coaching, feedback, training, cross-functional collaboration, performance management, and career development opportunities.
- Partner with Category Management, Retail Partners, Field Leadership, the Space Planning Director, and other stakeholders to align requirements, resolve challenges, communicate risks, and support program execution.
- Identify operational risks, resolve workflow challenges, manage escalations, and implement process improvements that strengthen productivity, quality, scalability, and client satisfaction.
- Monitor operational performance, communicate project status and resource needs, and implement approved changes and innovations.
- Foster shared accountability, continuous learning, and a collaborative servant-leadership culture.
- Provide direction and oversight to the Planogram Senior Lead, Planogram Lead, Floorplan Lead, and Space Planning Training Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
